Case Manager: Housing Stability Advocate

Center-For-Urban-Community-Svc; New York (NY); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

PTO & holidays

Medical, vision, dental

EAP

403(b) retirement plan

Pre-tax savings

Transit subsidy

Paid family leave

Short-term disability

Job summary

Center for Urban Community Services (CUCS) is a leading New York nonprofit focused on ending homelessness through integrated housing, health, and social services. The Case Manager will provide person-centered case management to a caseload onsite and in the community, helping clients achieve housing stability, health, recovery, employment, education, and wellness.

Successful candidates will have strong relationship skills, crisis intervention abilities, and a commitment to empowering clients

Qualifications

• High school diploma or equivalent with relevant experience for Case Manager I
• Bachelor's degree or equivalent combination for higher Case Manager levels
• Experience with housing, health, and social services is preferred
• Ability to document thoroughly and manage multiple tasks

Responsibilities

• Develop and maintain individualized service plans reflecting client goals and needs
• Monitor client progress and adjust plans to support stability and recovery
• Coordinate housing, healthcare, behavioral health, and social services
• Assist with public benefits applications and agency coordination
• Support clients in securing permanent housing and drive tenancy preservation
• Provide crisis intervention and coordinate with hospitals and shelters
• Deliver services onsite and in community settings including home visits
• Lead individual and group services and wellness programming
• Assist with activities of daily living and medication support
• Complete timely case documentation and required records
• Maintain client contact standards and adhere to policies and regulations

Skills

Microsoft Office Suite

Communication

Organizational skills

Independent and team work

Bilingual/multilingual

Education

Case Manager I: HS Diploma or equivalent with 2 yrs experience

Case Manager II: BA or HS Diploma with 4 yrs

Case Manager III: BA and 2 yrs or BSW and 1 yr or HS with 6 yrs

Case Manager IV: BA and 4 yrs or BSW and 3 yrs or HS with 8 yrs

Tools

PackTite system

Job description

Center for Urban Community Services (CUCS) is a leading New York nonprofit focused on ending homelessness through integrated housing, health, and social services. The Case Manager will provide person-centered case management to a caseload onsite and in the community, helping clients achieve housing stability, health, recovery, employment, education, and wellness.

Successful candidates will have strong relationship skills, crisis intervention abilities, and a commitment to empowering clients