CASE MANAGER-HOURLY

Apis Services, Inc.; Philadelphia (Philadelphia County); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

DailyPay

Job summary

RHD in Philadelphia, PA is seeking a dedicated Case Manager to coordinate services for individuals receiving behavioral health services. You will work with participants, clinical teams, and community providers to support individualized recovery goals in a holistic, team-based setting.

This full-time role offers DailyPay, competitive pay and benefits, opportunities for professional development, and the chance to advocate for participants’ access to needed services while documenting progress and

Qualifications

• Bachelor’s degree in human services or a related field.
• At least two years of general work experience providing support to individuals receiving behavioral health services.
• Intermediate computer skills.
• Valid driver’s license.
• Ability to travel throughout the program’s service-delivery area.
• Ability to transport program participants to appointments as required.
• Preferred: at least one year of case management experience.

Responsibilities

• Participate as a member of a multidisciplinary team providing holistic, values-based services.
• Assist with the development and review of individualized recovery plans with participants and staff.
• Help determine resources and services to support each participant’s goals.
• Advocate for program participants to ensure access to appropriate services.
• Identify program needs and service gaps and recommend strategies to address them.
• Develop and maintain relationships with community agencies.
• Connect participants with available community resources and services.
• Provide community-based services and educate participants about available supports.
• Assist participants with making meaningful connections in their communities.
• Support participants in working toward recovery goals and transport to appointments.
• Complete assessments and maintain service documentation in required timeframes.
• Maintain documentation per funder, licensing, and accreditation standards.
• Participate in program planning, coordination, and service-review activities.
• Perform other job-related duties as assigned.

Skills

Compassionate and respectful

Dependable and organized

Building professional relationships

Multidisciplinary teamwork

Participant advocacy

Professional communication & docs

Education

Bachelor’s degree in human services or related field

Job description

At RHD, we believe every person deserves access to compassionate, person-centered services that support recovery, independence, and meaningful participation in the community.

We are seeking a dedicated Case Manager who wants to make a positive difference in the lives of individuals receiving behavioral health services. In this role, you will work collaboratively with program participants, clinical and medical professionals, community providers, and other stakeholders to coordinate services and support individualized recovery goals.

Philadelphia, PA

Full-Time | Monday-Friday

DailyPay Available

Why Join Our Team?

Competitive Pay & Benefits

• Competitive compensation
• DailyPay, allowing access to earned wages before payday
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Employee Assistance Program
• Wellness programs
• Employee referral bonuses
• Company-paid training

Career Growth & Development

• Paid training programs
• Professional development opportunities
• Certification opportunities
• Leadership development programs
• Career advancement opportunities
• Opportunities across multiple service lines

Meaningful Work That Matters

• Help people pursue their recovery goals
• Connect individuals with essential community resources
• Advocate for participants and their individualized needs
• Build collaborative relationships with community providers
• Join a mission-driven organization

Position Summary

The Case Manager identifies the resources needed to address each program participant’s individualized needs. This position takes the necessary actions to support implementation of the participant’s service treatment plan, including advocating for access to needed services, identifying program needs and service gaps, and recommending appropriate strategies.

The Case Manager works from a holistic, team-based, and values-driven perspective while demonstrating a commitment to RHD’s values in the performance of all job responsibilities.

What You’ll Do

Team-Based Planning

• Participate as a member of a multidisciplinary team providing holistic, values-based services.
• Assist with the development and review of individualized recovery plans in collaboration with the program participant, clinical and medical staff, and other stakeholders identified with the participant.
• Help determine the resources and services needed to support each participant’s individualized goals.
• Advocate for program participants to help ensure access to appropriate services and supports.
• Identify program needs and service gaps and recommend strategies for addressing them.
• Develop and maintain productive relationships with community agencies.
• Connect program participants with available community resources and services.

Direct Participant Support

• Provide community-based services to program participants.
• Educate participants about available services, supports, and resources.
• Assist participants with making meaningful connections in their communities.
• Support participants in working toward the goals identified in their recovery plans.
• Transport program participants to appointments as required.

Documentation and Administrative Responsibilities

• Complete assessments, service documentation, and other records accurately and within required timeframes.
• Maintain documentation in accordance with RHD requirements and applicable funder, licensing, and accreditation standards.
• Participate in program planning, coordination, and service-review activities.
• Perform other job-related duties as assigned.

Who We’re Looking For

You may be a great fit if you are:

• Compassionate and respectful
• Dependable and organized
• Skilled at building professional relationships
• Comfortable working as part of a multidisciplinary team
• Service-focused and committed to participant advocacy
• Able to work independently in community-based settings
• Professional in communication and documentation
• Committed to recovery-oriented and person-centered services

Qualifications Required

• Bachelor’s degree in human services or a related field.
• At least two years of general work experience providing support to individuals receiving behavioral health, addiction recovery, or behavioral health home services.
• Intermediate computer skills.
• Valid driver’s license.
• Ability to travel throughout the program’s service-delivery area.
• Ability to transport program participants to appointments as required.

Preferred

• At least one year of case management experience.

Working Conditions

• This position provides services in community-based settings throughout the program’s service-delivery area.
• Regular local travel is required.
• The Case Manager is required to drive program participants to appointments and other approved service-related destinations.

Physical Requirements

This position is classified as medium work and may require:

• Exerting up to 50 pounds of force occasionally.
• Exerting up to 20 pounds of force frequently.
• Exerting up to 10 pounds of force constantly to move objects.
• Standing or sitting for periods of time.
• Walking.
• Using hands and fingers to handle, operate, activate, prepare, inspect, or position objects.
• Climbing stairs or ladders.
• Talking and hearing to communicate and exchange information.
• Seeing to detect, identify, recognize, inspect, and assess.
• Pushing or pulling.
• Performing repetitive motions.
• Reaching at high or low levels.
• Kneeling, stooping, crouching, or crawling.
• Performing the essential functions of the position with or without reasonable accommodation.

About Our Organization

RHD is supported by Apis Services, Inc., a wholly owned subsidiary of Inperium, Inc. Apis Services provides a progressive shared-services platform to Inperium and its constellation of affiliated companies, helping these organizations advance their respective missions and visions.

The organization supports geographic program expansion, quality outcome measurement, capacity creation, and opportunities to reinvest in organizational stakeholders and employee compensation.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium, Inc., and their affiliates provide equal employment opportunities to all employees and applicants for employment in compliance with applicable federal, state, and local laws and regulations, including laws governing nondiscrimination in hiring and employment.

Employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity applies to every phase and aspect of hiring and employment.