CASE MANAGER

CHOR Youth & Family Services; Charlotte (NC); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

DailyPay

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Company-Paid Training

Professional Development Opportunities

Job summary

Resources for Human Development (RHD) in Charlotte, NC is seeking a compassionate Case Manager for the Community Transitional Recovery Program (CTRP). The role focuses on guiding participants with complex behavioral health needs from institutional or crisis settings back into the community, helping them identify goals and access essential resources.

You will work within a multidisciplinary team to ensure recovery plans are implemented, barriers are overcome, and participants gain lasting

Qualifications

• Bachelor's Degree in Human Services or related field.
• At least 2 years of general work experience supporting individuals in behavioral health, addiction recovery, or IDD.
• Valid Driver's License.
• Ability to complete electronic documentation and provide transportation.

Responsibilities

• Identify resources and supports needed to meet each participant's individualized needs.
• Advocate, coordinate resources, and participate in a multidisciplinary treatment team.
• Assist participants in transitioning to community living and maximizing independence.
• Coordinate with team to develop and review individualized recovery plans.
• Provide transportation to appointments and accompany participants as needed.
• Document services accurately and within required timeframes.

Skills

Driver's license

Electronic documentation

Community-based services

Education

Bachelor's Degree in Human Services

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CASE MANAGER

RHD-NC COMMUNITY TRANSITIONAL REC Regular Full Time Professional Charlotte, NC, US

2 days ago Requisition ID: 10566

Help People Rebuild. Support Recovery. Create New Possibilities.

Case Manager

Resources for Human Development (RHD) | Community Transitional Recovery Program (CTRP)
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking a compassionate and resourceful Case Manager to join our Community Transitional Recovery Program (CTRP) team.

In this role, you'll work alongside individuals with complex behavioral health needs as they transition from institutional or acute crisis settings back into the community. You'll help participants identify their goals, connect with essential resources, overcome barriers, and develop the supports needed for greater stability and independence.

If you're passionate about recovery, advocacy, and helping people successfully build their lives in the community, we'd love to hear from you.

About Community Transitional Recovery Program

The Community Transitional Recovery Program (CTRP) of Resources for Human Development (RHD) is a short-term, community-based mental health program designed to support individuals with high and complex needs as they transition from institutional or acute crisis settings back into the community.

Our goal is to provide the tools, supports, and personalized planning participants need to live as independently as possible in the least restrictive environment of their choosing.

CTRP serves as a stepping stone in the recovery process, helping individuals stabilize, regain confidence, strengthen essential life skills, and prepare for long-term success in community living.

Why Join Our Team?

• Competitive Compensation
• DailyPay, access your earned wages before payday
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Company-Paid Training
• Professional Development Opportunities
• Behavioral Health Case Management Experience
• Recovery-Focused Training
• Community-Based Services Experience

Meaningful Work That Matters

• Help individuals successfully transition back into community living
• Connect participants with essential services and resources
• Advocate for individuals with complex behavioral health needs
• Support recovery, stability, and greater independence
• Work alongside a multidisciplinary treatment team
• Help participants build confidence and achieve meaningful goals

What You'll Do

As a Case Manager, you will identify the resources and supports needed to meet each participant's individualized needs while helping ensure their treatment and recovery plans are successfully implemented.

You'll serve as an advocate, resource coordinator, and member of a multidisciplinary treatment team while helping participants overcome barriers and work toward greater independence.

Your Responsibilities May Include:

Team-Based Planning & Collaboration

• Work as part of a multidisciplinary team providing holistic, recovery-oriented services.
• Participate in the development and review of individualized recovery plans.
• Collaborate with participants, clinical staff, medical professionals, and other identified supports.
• Help ensure participant needs, strengths, preferences, and goals are reflected in service planning.
• Coordinate with team members to support successful transitions into community living.

Community-Based Case Management

• Provide services to participants in community settings.
• Assess participant needs and identify appropriate resources and supports.
• Help individuals access services that promote recovery and independence.
• Support participants in achieving goals identified within their recovery plans.
• Assist individuals as they navigate community systems and services.
• Help address barriers that may interfere with successful community living.
• Provide transportation to appointments as required.

Resource Coordination & Advocacy

• Develop and maintain relationships with community agencies and service providers.
• Connect participants with behavioral health, healthcare, housing, benefits, employment, educational, and other community resources.
• Advocate for participants to ensure access to needed services.
• Identify service gaps and help develop strategies to address unmet needs.
• Help participants strengthen natural and community-based support systems.
• Promote self-determination and participant choice throughout the recovery process.

Recovery & Transition Support

• Help participants strengthen the skills needed for independent community living.
• Support individuals as they move from structured or acute settings into less restrictive environments.
• Encourage participants to take an active role in their recovery and service planning.
• Help individuals build confidence, stability, and connections within their communities.
• Promote recovery-focused services centered on each person's individual goals.

Documentation & Compliance

• Complete required assessments, service documentation, and reports accurately and within established timeframes.
• Maintain documentation according to organizational, funder, licensing, and accreditation requirements.
• Maintain confidentiality and follow HIPAA requirements.
• Monitor participant progress and document services provided.
• Attend required meetings, supervision, and training.
• Perform additional duties as assigned.

Who We're Looking For

You may be a great fit if you are:

• Compassionate and recovery-focused
• Passionate about helping individuals achieve greater independence
• Skilled at connecting people with resources and services
• Comfortable working in community-based settings
• A strong advocate and problem solver
• Collaborative and team-oriented
• Organized and attentive to documentation
• An effective communicator
• Respectful of individual choice and self-determination
• Committed to helping individuals successfully transition into community living

Qualifications

Required

• Bachelor's Degree in Human Services or a related field
• At least 2 years of general work experiencesupporting individuals in:
  • Behavioral Health
  • Addiction Recovery
  • Intellectual and Developmental Disability services
• Valid Driver's License
• Ability to effectively complete electronic documentation
• Ability to provide community-based services and transport participants to appointments as required

Preferred

• 1 year of Case Management experience
• Experience working with individuals with complex behavioral health needs
• Experience with community-based mental health or recovery services

Schedule & Compensation

• Community Transitional Recovery Program (CTRP)
• Community-based position
• Travel throughout the program's service area is required.
• Schedule flexibility may be required based on participant and program needs.

Physical Requirements

• Ability to sit, stand, walk, bend, reach, kneel, stoop, crouch, and climb stairs.
• Ability to drive and travel throughout the community.
• Ability to occasionally exert up to 50 pounds of force, frequently exert up to 20 pounds, and regularly exert up to 10 pounds.
• Ability to perform essential job functions with or without reasonable accommodation.

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.
Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.