Case Manager – Health and Human Services Waiver Programs

Bay Area Rehabilitation Center; Baytown (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with company match

Generous PTO and holidays

Monday–Friday schedule

Supportive team environment

Job summary

Bay Area Rehabilitation Center in Baytown, TX, seeks a dedicated Case Manager to coordinate services for individuals with disabilities. You will assess needs, develop care plans, connect clients with providers and waiver programs, monitor progress, and advocate for access to supports.

The role requires an Associate degree and 2+ years of case management experience, plus strong communication, organization, and HIPAA documentation. CPR/First Aid is a plus; bilingual skills are helpful.

Qualifications

• Associate degree in Social Work, Human Services, or a related field.
• 2+ years of case management or care coordination experience.
• 1 year of Health and Human Services Waiver Programs experience.
• Knowledge of social work principles, rehabilitation services, and community resources.
• Ability to assess needs, develop service strategies, and follow through on care plans.
• Strong communication and interpersonal skills.

Responsibilities

• Assess clients' needs and identify appropriate services and supports.
• Develop individualized care plans and goals.
• Coordinate services with healthcare providers, community resources, and HHS Waiver Programs.
• Monitor progress through follow-ups, home visits, and reassessments.
• Advocate for clients and help navigate service systems and transitions.
• Educate clients and families about agency services, eligibility, and procedures.
• Collaborate with interdisciplinary teams and partners.
• Maintain confidential case records per HIPAA and policies.
• Support the mission of promoting independence and equitable access.

Skills

2+ years case management experience

Strong communication

Interpersonal skills

Organizational skills

HIPAA documentation

CPR/First Aid (certified or willing to

Education

Associate degree in Social Work or related field

Tools

Case management software

Driver's license

Job description

Description

Make a Difference in the Lives of Others!

Are you passionate about helping individuals with disabilities live healthier, more independent lives? Join our team at Bay Area Rehabilitation Center (BARC), a mission-driven nonprofit dedicated to providing compassionate, inclusive services to individuals with disabilities and other support needs.

We are seeking a caring, organized, and motivated Case Manager to coordinate services and support for individuals with physical, developmental, and intellectual disabilities. In this role, you will work closely with clients, families, healthcare providers, and community partners to help individuals access essential resources, achieve personal goals, and receive the services they need to thrive.

What You'll Do

• Assess Individual Needs: Evaluate clients’ cognitive, physical, emotional, and social needs to identify appropriate services and supports.
• Develop Care Plans: Create and implement individualized care plans, goals, and strategies tailored to each client and family.
• Coordinate Services: Connect clients with healthcare providers, community resources, rehabilitation services, and applicable Health and Human Services (HHS) Waiver Program services.
• Monitor Progress: Conduct regular follow-ups, home visits, and reassessments to ensure services are meeting client needs and established goals.
• Advocate for Clients: Help individuals and families navigate service systems, address barriers, resolve concerns, and manage transitions in care.
• Provide Education and Guidance: Explain agency services, eligibility requirements, and procedures to clients and families.
• Collaborate with Others: Work with interdisciplinary teams, families, and community partners to coordinate effective, person-centered care.
• Maintain Documentation: Keep accurate, timely, and confidential case records in accordance with HIPAA requirements and agency policies.
• Support Our Mission: Promote independence, inclusion, dignity, and equitable access to services for the individuals and families we serve.

Requirements

What We're Looking For

• Associate degree in Social Work, Human Services, or a related field.
• At least 2 years of experience in case management or care coordination, preferably working with individuals with disabilities.
• Minimum of 1 year of experience with Health and Human Services Waiver Programs is required.
• Knowledge of social work principles, rehabilitation services, and community resources.
• Ability to assess individual needs, develop service strategies, exercise sound professional judgment, and follow through on care plans.
• Strong communication and interpersonal skills, with the ability to build positive relationships with clients, families, and service providers.
• Excellent organizational skills, attention to detail, and the ability to maintain accurate, confidential documentation.
• Computer proficiency and the ability to learn and use case management software.
• Current CPR and First Aid certification, or the ability to obtain certification as required by the organization.
• Valid driver's license and reliable transportation for occasional local travel.
• Bilingual skills are a plus.

Why Join BARC?

At BARC, your work makes a difference. You will be part of a team committed to helping individuals with disabilities access the services, resources, and support they need to live more fulfilling lives.

• Comprehensive benefits, including health, dental, vision, and retirement/401(k) with company match
• Generous PTO and paid holidays
• Monday - Friday, no weekends
• A supportive and collaborative team environment
• The opportunity to work for a mission-driven nonprofit organization
• A role where the work you do every day directly helps people access the care and services they need

Join BARC and be part of something meaningful.