Case Manager - Full Circle

West River Mental Health; Rapid City (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental

401K

Life insurance

Short-term disability

Long-term disability

EAP

PTO

Paid holidays

Floating holidays

Job summary

West River Mental Health in Rapid City, SD is seeking a Case Manager for our Full Circle program to support clients in recovery during and after treatment. You will lead life skills groups, conduct intake sessions, and develop person-centered care plans in collaboration with clients and staff.

You will track progress, connect clients with community resources, ensure HIPAA compliance, and participate in team meetings while maintaining accurate documentation and a flexible schedule that supports

Qualifications

• Minimum high school diploma; human services experience preferred.
• Willingness to address substance use issues and support recovery.
• Ability to collaborate with clients, families, and community partners.
• Strong organizational skills and attention to documentation.

Responsibilities

• Lead life skills groups to build client daily living skills.
• Conduct intake sessions to identify client needs and goals.
• Develop and implement person-centered case management plans.
• Track progress, educate on community resources, and plan aftercare.
• Locate support groups for clients and families.
• Coordinate with community resources for holistic care.
• Maintain safe recovery-focused environment and complete documentation.
• Attend team meetings and training for professional growth.

Skills

Substance use knowledge

Life skills training

Interpersonal skills

Team player

Active listening

Driving license

Emergency response

Education

Associate’s degree in social sciences

Bachelor’s degree in human services

Job description

Job Description

Looking for a career in mental healthcare and also looking for a fantastic work and life balance? Join the team at West River Mental Health where we strive to be the premier provider in the Black Hills. West River Mental Health has been providing mental health care in Western South Dakota since 1948 and is the largest, most advanced community mental healthcare facility in the region.

West River Mental Health is accepting applications for a Case Manager Position with our Full Circle program. The Case Manager Position assists clients in meeting the case management needs and goals that support their recovery during and after treatment at Full Circle.

We offer an exceptional employee benefits package that includes health, dental, 401K, life insurance, short term disability, and long-term disability, EAP, PTO, paid holidays, and floating holidays. We provide our teams with a flexible schedule to accommodate important personal and family memories as well as encouraging professional growth.

Essential Job Functions

• Lead various life skills groups to help clients gain confidence with daily living activities such as employment, planning, budgeting, health, nutrition, cleaning, transportation, medication management, and self-care.


• Conduct individual intake sessions to identify and understand client’s needs and goals.


• Work with clients and staff to develop and implement person-centered case management plans.


• Conduct ongoing sessions to assess and track progress, educate clients on community resources, and facilitate aftercare planning.


• Locate support groups for clients, families, and/or significant others.


• Cultivate positive working relationships with a variety of community resources.


• Develop and maintain community resource lists.


• Maintain a safe and secure environment to promote a recovery-based environment atmosphere.


• Attend team meetings to collaborate and coordinate client care and provide key updates throughout the week.


• Complete all required documentation in an accurate and timely manner.


• Attend required training for continuous growth and improvement.


• Comply with BMS code of ethics, standards, policies, and HIPAA requirements.


• May be required to transport clients.


• Performs other related duties as assigned by management.

Knowledge, Skills, And Abilities

• General knowledge of substance use issues or willingness to develop an understanding.


• Knowledge of and skill in teaching basis life skills.


• Ability to interact professionally with clients and both internal and external customers.


• Ability to work successfully as part of a team to include demonstrating respect and collaboration.


• Ability to listen effective, remain calm, and set boundaries.


• Ability to maintain a South Dakota driver’s license, vehicle liability insurance, and safely operate a vehicle in all weather conditions.


• Ability to respond to clients by phone and face to face in emergency situations.

Education And Experience

Minimum of a High School Diploma or equivalent with preference for experience in a human services field. Associate’s degree in the social sciences or human services field or a Bachelor’s degree in a human service field and experience preferred.

This job is a Section 3 eligible job opportunity. We encourage applications from individuals that are low income and/or live in Public Housing and/or receive a Section 8 voucher. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

Summary

Rapid City is a community of 60,000 located in the beautiful Black Hills of Western South Dakota. Excellent schools, diverse community activities, and abundant recreational opportunities enhance our community. If you are seeking a city that offers big adventure yet rich with history and culture, Rapid City is it! You can have it all, from adrenaline-charged outdoor activities to thoughtful cultural pursuits and all the heart-stopping scenery in between. Rapid City sits in the heart of the Black Hills of South Dakota and is the second largest city in South Dakota. Rapid City is within an hour’s drive of six national parks and monuments and surrounded by a local culture that's rich with history and artistic expression.

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