Case Manager for Veterans - LA/OC

AppleOne Employment Services; La Habra (CA); Hybrid; USD 33,000 - 34,000; Full time

Job summary

AppleOne Employment Services is seeking a Case Manager for Veterans to support the Veteran Directed Care Program across Los Angeles and Orange Counties. This field-based and hybrid role requires coordination with Veterans, care teams, and fiscal partners to build personalized support plans.

The ideal candidate will maintain a caseload, conduct assessments and home visits, and assist with budgeting and paperwork.

Qualifications

• Bachelor's degree from an accredited college or university.
• At least 2 years of experience with individuals with disabilities, older adults, and/or Veterans.
• Valid California Driver's License with reliable transportation.
• Working knowledge of Independent Living philosophy, ADA, Rehabilitation Act, and Fair Housing Act.
• Proficiency with MS Windows, Microsoft Office, Google Suite, and database management.

Responsibilities

• Maintain an active caseload of at least 50 Veterans through the program.
• Conduct ADLs assessments, initial intakes, and quarterly in-person home visits.
• Develop, document, and implement Veteran-directed spending plans and individualized support plans.
• Assist Veterans with self-directed budgeting, service selection, and independent living purchases.
• Guide Veterans through hiring, training, supervising, and terminating care employees and related paperwork.
• Coordinate with fiscal management services, VA contacts, and community resources with HIPAA-compliant documentation.

Skills

Caseload management

Assessments

Care planning

Documentation

Care coordination

Budgeting support

Employee paperwork

Timesheet review

Spending plans

Field visits

Independent Living

Budget management

Driver's license

IL philosophy

ADA knowledge

Education

Bachelor's degree

Tools

MS Windows

Microsoft Office

Google Suite

Database management

Job description

Job Summary

A mission-driven nonprofit organization is seeking a Case Manager for Veterans - LA/OC to support the Veteran Directed Care Program across Los Angeles and Orange Counties. This direct hire opportunity is ideal for a compassionate, organized professional who wants to help Veterans remain independent in their homes while accessing the care, services, and resources they need.

In this field-based and hybrid role, you will work closely with Veterans, care employees, fiscal management partners, and local program stakeholders to develop personalized support plans, manage self-directed budgets, and coordinate essential services. The organization offers a supportive leadership structure, collaborative teamwork, meaningful community impact, and the opportunity to build a rewarding career serving Veterans and individuals with disabilities.

Key Responsibilities

• Maintain an active caseload of at least 50 Veterans through the Veteran Directed Care Program.
• Conduct activities of daily living assessments, initial intakes, and quarterly in-person home visits.
• Develop, document, and implement Veteran-directed spending plans and individualized support plans.
• Assist Veterans with self-directed budget management, service selection, and independent living purchases.
• Guide Veterans through hiring, training, supervising, and terminating care employees, including required paperwork.
• Coordinate with fiscal management services, VA Medical Center contacts, and community resources while maintaining accurate HIPAA-compliant documentation.

Compensation and Benefits

• Pay rate: $24.00 to $25.00 per hour.
• Position type: Direct hire, full-time, 40 hours per week, non-exempt.
• Location: La Habra, CA, with service coverage across Orange County and Los Angeles County.
• Work arrangement: Field-based and hybrid.
• Travel requirement: Up to 60% local and regional travel for home visits and direct field services.

Required Qualifications and Skills

• Manage a caseload of Veterans receiving independent living and in-home support services.
• Complete assessments, care planning, documentation, and ongoing service coordination.
• Support Veteran-directed budgeting, employee paperwork, timesheet review, and spending plan compliance.
• Conduct required field visits throughout Los Angeles and Orange Counties.
• Bachelor's degree from an accredited college or university.
• At least 2 years of experience working with individuals with disabilities, older adults, and/or Veterans, or an equivalent combination of education and experience.
• Valid California Driver's License, reliable transportation, and current auto insurance.
• Working knowledge of Independent Living philosophy, the Americans with Disabilities Act, the Rehabilitation Act, and the Fair Housing Act.
• Proficiency with MS Windows, Microsoft Office, Google Suite, and database management.
• Strong organizational skills with the ability to manage budgets, deadlines, documentation, and independent field work.
• Excellent communication skills with a professional, respectful, and proactive approach to clients, team members, and community partners.
• High level of ethics, accountability, adaptability, and professionalism.
• Ability to travel frequently, enter and exit a vehicle regularly, work at a desk or while driving, and occasionally lift or move up to 10 pounds.

Preferred Qualifications

• Bilingual English and Spanish communication skills.
• Experience with Veteran services, case management, home and community-based services, or self-directed care programs.
• Familiarity with VA-related programs, fiscal management services, or nonprofit human services environments.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.