Case Manager: Eastern Region Service Center- 7382

Community Health Resources (CHR); Windham (CT); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

403b retirement plan

Tuition reimbursement

Professional development

Wellness stipend

Employee events

Job summary

Community Health Resources (CHR) in Willimantic, CT is seeking a Case Manager for the Eastern Region Service Center. This full-time role (40 hours/week) focuses on assessments, connection to services, housing, employment, and treatment resources.

Duties include using therapeutic models, conducting assessments, documenting services, transporting clients, and participating in meetings. Qualifications include a Bachelor’s degree in human services and at least two years in mental health; valid

Qualifications

• Bachelor’s degree in human services or equivalent work experience required.
• At least two (2) years’ experience in a mental health setting preferred.
• Valid driver’s license.

Responsibilities

• Utilizes appropriate therapeutic models to aid clients in understanding and managing symptoms.
• Conducts program specific assessments and screens.
• Provides case management in collaboration with clients and treatment teams.
• Documents all services and contacts in compliance with agency standards.
• Transports clients as required by program.
• Participates in staff meetings, supervision, and training.

Education

Bachelor’s degree in human services

Job description

Case Manager: Eastern Region Service Center- 7382

Job Category: Direct Care

Requisition Number: CASEM007382

• Posted : October 30, 2026
• Full-Time

Locations

Showing 1 location

Willimantic, CT 06226, USA

Description

JOB TITLE: Case Manager

EMPLOYMENT TYPE: Full-time, 40 hours/wk

SCHEDULED HOURS: Monday-Friday

PROGRAM/LOCATION: Eastern Region Service Center, Willimantic, CT

PC#: 2923

ABOUT THE PROGRAM: Eastern Region Service Center

The Eastern Region Service Center (ERSC) is a regional case management project that is administered by Advanced Behavioral Health to assist clients who are medically indigent or eligible for or currently receiving Medicaid LIA. CHR case managers work with the staff of 5 other agencies in the eastern portion of Connecticut to provide assessments and other case management services to clients with substance abuse and/or mental health issues. Case Managers engage, encourage and assist clients in obtaining treatment and housing as well as employment, education and medical services.

ABOUT THE POSITION: Case Manager

Duties & Responsibilities:

• Utilizes appropriate therapeutic models to aid clients in understanding and managing their symptoms in a variety of environments.
• Conducts program specific assessments and screens as required by program
• Provides case management. Works in close collaboration with the client’s natural supports and treatment teams. Connects to prosocial activities. Provides crisis intervention and de-escalation as needed.
• Demonstrates competency in age related or specialty issues and developmental needs for each population served. Demonstrates program specific target population competencies.
• Demonstrates the ability to teach and support the learning of a broad range of skills including those related to emotion regulation, age-appropriate activities and competencies and living in a home-like setting. Plan and actively participate in activities to support and increase skills and competencies.
• Documents all services and contacts with clients, collateral contacts and appointments in compliance with agency standards.
• Transports clients as required by program.
• Participates in staff meetings, supervision, training and other meetings as assigned.
• Additional duties as required.

QUALIFICATIONS:

Education: Bachelor’s degree in human services preferred, or education plus equivalent work experience required.

Experience: At least two (2) years’ experience in a mental health setting preferred.

Licensure/Certification/Registration: Valid driver’s license.

Why Join CHR?

Be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

• Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance premiums with added discounts on pet, home and auto!
• Tuition reimbursement and professional development programs , including exclusive tuition discounts for CHR employees at several local colleges/universities
• Career development opportunities! FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring offered at several programs
• Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
• Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!

And so much more! (Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility)

COMPENSATION*:

$19.28/hr- $28.71/hr

CHR is an equal opportunity employer, and we encourage all to apply.

Qualifications

Education

Required

Bachelors or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.