Case Manager - Downtown Day Services Center

ADP, Inc.; Washington (District of Columbia); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Vacation (15 days)

Health Insurance

Disability insurance

403b Match

Employee Assistance Program

Pre-tax commuter benefits

Job summary

Pathways to Housing DC in Washington, DC is seeking a Case Manager to support adults experiencing homelessness through compassionate, person-centered care. This role provides case management, therapeutic support, advocacy, and community-based services to individuals with complex health challenges.

The ideal candidate values relationship-building, meets people where they are, and is passionate about helping clients navigate pathways toward stability, wellness, and housing.

Qualifications

• Bachelor’s degree in Social Work, Psychology or related field required.
• Minimum of 2 years’ experience in mental health services/human services in lieu of education.
• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and diverse populations.
• Experience in social services, supported housing, or with persons with disabilities.
• Excellent communication, writing, and computer skills.
• Bilingual English/Spanish a plus.

Responsibilities

• Provide case management, counseling, advocacy, and other needed services to clients seeking services in Center.
• Collaborate with client in the formulation of an IRP that is reviewed and modified with client on a regular basis.
• Provide therapeutic counseling and support services to each client in a broad range of areas, including housing, training & work opportunities, activities of daily living, health, wellness self-management, relapse prevention, self-help and empowerment, problem solving, family life and social relationships and integrated treatment for substance abuse.
• Coordinate and monitor referrals to community services, and advocate client’s participation in them. Ensures “warm transfers” and facilitate introductions to new service providers
• Maintain written and computerized records compile reports and complete other program documentation (e.g;, progress notes, incident reports, on-call logs, letters, psychosocial assessments)
• Perform related work as assigned

Skills

Patience

Creativity

Flexibility

Compassion

Sensitivity to diverse populations

Excellent communication

Writing skills

Computer skills

Education

Bachelor’s degree in Social Work/ Psychology or related field

2+ years’ experience in mental health/human services in lieu of education

Tools

Recordkeeping software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager - Downtown Day Services Center

DDSC Full Time Washington, DC, US

Salary Range: $55,000.00 To $58,000.00 Annually

Reports to: Associate Director of Homeless Services

Location: Washington DC

Hours: 8:00a – 4:30p

Position Purpose

At Pathways to Housing DC, we believe housing is a human right and that recovery begins with trust, dignity, and connection.

The Case Manager for the Downtown Day Services Center (DDSC) plays a vital role in supporting adults experiencing homelessness through compassionate, person-centered care. This position provides case management, therapeutic support, advocacy, and community-based services to individuals living with serious mental illness, substance use disorders, and other complex health challenges.

The ideal candidate is someone who values relationship-building, meets people where they are, and is passionate about helping individuals navigate pathways toward stability, wellness, and housing.

What You Will Do

• Provide case management, counseling, advocacy, and other needed services to clients seeking services in Center.
• Collaborate with client in the formulation of an Individual Recovery Plan (IRP) that is reviewed and modified with client on a regular basis;
• Provide therapeutic counseling and support services to each client in a broad range of areas, including (but not limited to) housing, training & work opportunities, activities of daily living, health, wellness self-management, relapse prevention, self-help and empowerment, problem solving, family life and social relationships and integrated treatment for substance abuse;
• Coordinate and monitor referrals to community services, and advocate client’s participation in them. Ensures “warm transfers” and facilitate introductions to new service providers
• Maintain written and computerized records compile reports and complete other program documentation (e;g;, progress notes, incident reports, on-call logs, letters, psychosocial assessments);
• Perform related work as assigned

Qualifications

• Bachelor’s degree in Social Work, Psychology or related field required.
• Minimum of 2 years’ experience in mental health services/human services in lieu of education.
• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and diverse populations;
• Career experience in social services, supported housing, or with persons with disabilities;
• Excellent communication, writing, and computer skills;
• Bilingual English/Spanish a plus;

Position Highlights

• Opportunity to make a direct impact in the lives of vulnerable individuals experiencing homelessness
• Work within a nationally recognized Housing First organization
• Collaborative, mission-driven team environment
• Meaningful community-based work focused on dignity, recovery, and empowerment
• 15daysof vacationtostartplus11paidholidays
• HealthInsurance(singles,partner,and familycoverage offered),including anemployer sponsored Health Reimbursement Account tooffsetthe costof copaysand healthcare services
• EmployerpaidShort term and Long Term Disability,Pathways' paid lifeinsurance403bMatch
• EmployerpaidEmployeeAssistanceProgram
• Many additional employee paid services such as pre-tax commuter benefits