Case Manager - Dallas

Thompson Law Injury Lawyers; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

FSA

Dental insurance

Vision insurance

Life insurance

Disability insurance

Other company benefits

Job summary

Thompson Law Injury Lawyers in Dallas, TX seeks a Case Manager to coordinate medical treatment for personal injury clients, ensuring timely care throughout cases. You will independently manage treatment, interact with attorneys, clients, and insurers, and organize medical records while maintaining confidential client information.

The role requires 3+ years in personal injury settings, strong communication, and proficiency with case management tools.

Qualifications

• 3+ years of experience in a law firm with personal injury experience or injury-related field (e.g., EMT, nurse practitioner, insurance adjuster).
• Bilingual in English and Spanish (preferred).
• In-depth knowledge of medical terminology, procedures, and billing practices.
• Proficient in administrative skills and ability to use legal case management software and other relevant tools.
• Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
• Strong verbal and written communication skills and the ability to interact effectively with various parties.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Ethical and professional conduct with a commitment to maintaining client confidentiality.

Responsibilities

• Independently manage treatment in personal injury cases.
• Collaborate with attorneys, clients, and insurance adjusters.
• Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
• Monitor and track clients’ medical treatment progress and appointments, coordinating and scheduling as necessary.
• Review and organize medical records, bills, and other relevant documentation.
• Maintain detailed case management records and conduct legal research as needed.
• Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
• Provide excellent customer service to all clients and partners.

Skills

Legal case management

Attention to detail

Communication skills

Time management

Bilingual English/Spanish

Tools

Legal case management software

Job description

Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world‑class service and record‑setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity. Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Case Manager to join the team!

The Position:

This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.

Responsibilities:

• Independently manage treatment in personal injury cases.
• Collaborate with attorneys, clients, and insurance adjusters.
• Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
• Monitor and track clients’ medical treatment progress and appointments, coordinating and scheduling as necessary.
• Review and organize medical records, bills, and other relevant documentation.
• Maintain detailed case management records and conduct legal research as needed.
• Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
• Provide excellent customer service to all clients and partners.

Qualifications:

• 3+ years of experience in a law firm with personal injury experience or an injury‑related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
• Bilingual in English and Spanish (preferred).
• In-depth knowledge of medical terminology, procedures, and billing practices.
• Proficient in administrative skills and ability to use legal case management software and other relevant tools.
• Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
• Strong verbal and written communication skills and the ability to interact effectively with various parties.
• Demonstrated ability to work independently and collaboratively in a fast‑paced environment.
• Ethical and professional conduct with a commitment to maintaining client confidentiality.

Total Compensation Package:

• Salary + Bonus
• Monday to Friday work schedule with no weekends
• Following commencement of employment, you will be eligible to enroll in currently offered company benefits, such as health insurance, FSA, dental insurance, vision insurance, life insurance, disability insurance, as well as others.