Bilingual Case Manager — Personal Injury & Client Care

1800lionlaw; Dallas (TX); Hybrid; USD 48,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

FSA

Job summary

Thompson Law, a nationally growing personal injury firm based in Dallas, seeks a Case Manager to join the team. This role coordinates medical treatment for clients, ensuring timely care throughout cases and collaborating with attorneys, clients, and insurance adjusters.

You will manage treatment, review records, maintain case notes, and stay abreast of medical protocols and regulations. Bilingual in English and Spanish preferred; 3+ years in a law firm with personal injury experience.

Qualifications

• 3+ years of experience in a law firm handling personal injury or injury-related cases.
• Bilingual in English and Spanish preferred.
• Strong knowledge of medical terminology, procedures and billing practices.
• Proficient in administrative tasks and legal case management software.
• Excellent attention to detail and organizational skills.
• Strong verbal and written communication; able to interact with clients, attorneys, and insurers.
• Ability to work independently and in a fast-paced environment while maintaining confidentiality.

Responsibilities

• Independently manage treatment in personal injury cases.
• Coordinate medical appointments and track treatment progress.
• Communicate with clients, medical providers, insurance adjusters, and attorneys.
• Review and organize medical records and bills.
• Maintain detailed case management notes and respond to inquiries.
• Stay updated on healthcare regulations and best practices.

Skills

Bilingual English/Spanish

Medical terminology

Administrative skills

Communication

Independent work

Confidentiality

Case management software

Tools

Legal case management software

Job description

Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity.


Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Case Manager to join the team!


The Position:
This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.


Responsibilities:

• Independently manage treatment in personal injury cases.
• Collaborate with attorneys, clients, and insurance adjusters.
• Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
• Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
• Review and organize medical records, bills, and other relevant documentation.
• Maintain detailed case management records and conduct legal research as needed.
• Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
• Provide excellent customer service to all clients and partners.

Qualifications:

• 3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
• Bilingual in English and Spanish (preferred).
• In-depth knowledge of medical terminology, procedures, and billing practices.
• Proficient in administrative skills and ability to use legal case management software and other relevant tools.
• Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
• Strong verbal and written communication skills and the ability to interact effectively with various parties.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Ethical and professional conduct with a commitment to maintaining client confidentiality.

Total Compensation Package:

• Salary + Bonus
• Monday to Friday work schedule with no weekends
• Following commencement of employment, you will be eligible to enroll in currently offered company benefits, such as health insurance, FSA, dental insurance, vision insurance, life insurance, disability insurance, as well as others.
  

If you're ready to contribute your talents as part of one of Texas's fastest-growing personal injury firms while enhancing your skills within a dynamic environment—apply today!