Case Manager - (Criminal Justice - Client Monitoring) - Dallas

Sentinel Offender Services, LLC; Dallas (TX); On-site; USD 28,585 - 28,929; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Vision Insurance

Employee Assistance Program

Job summary

Sentinel Offender Services, LLC is seeking a Case Manager in Dallas to oversee an assigned caseload of offenders under electronic monitoring. The role requires effective communication of program rules and billing details, while ensuring compliance with sentencing guidelines.

You will manage participant schedules, collect fees, and maintain accurate documentation in a busy, court-connected environment. The position offers full-time hours, Monday through Friday, with a schedule from 8:00 AM to

Qualifications

• Two years’ experience in criminal justice or related field; education accepted in lieu of experience.
• Must pass criminal background investigation and drug screening.

Responsibilities

• Manage a caseload of offenders on electronic monitoring under court/sentencing guidance.
• Explain program rules, fees, and contract requirements to participants.
• Review financial information and determine daily rate payable by participants.
• Set monitoring guidelines and schedules for electronic monitoring.
• Conduct regular compliance appointments and prepare case reports.
• Install or inspect electronic monitoring equipment as required.
• Testify in court when necessary and maintain auditable case files.
• Attend court to enroll participants in the Supervised Release Program.

Skills

Criminal justice

Strong communication

Time management

Flexibility

Independent work

Documentation

Transportation

Basic computer skills

Job description

Case Manager - (Criminal Justice - Client Monitoring) - Dallas

Full Time Dallas, TX, US

3 days ago Requisition ID: 1543

Salary Range: $20.75 To $21.00 Hourly

For over 30 years, Sentinel Offender Services has provided community-based, offender-funded monitoring services across North America. Working with law enforcement, community corrections agencies and the court system, we provide customized offender management solutions that help to reduce recidivism and improve reentry success. These solutions combine electronic monitoring technology, alcohol and substance abuse testing, and community-based offender management programs.

Job Type: Full-Time

Schedule:Monday - Friday / 8:00AM - 4:30PM

Pay:$20.75/hr - $21.00/hr

• Health Insurance
• Paid Time Off
• Vision Insurance
• Employee Assistance Program

Definition

The Case Manager provides a service to the contracted Department by handling an assigned caseload of offender’s serving an alternative sentence of electronic monitoring and is primarily responsible for the comprehensive case management and enforcement of restrictions that are ordered by the Court, Probation, Parole, or Sheriff’s Department.

Essential Functions

• Responsible for participant’s program orientation. Effectively communicates the program rules, regulations and contract requirements of their sentence.
• Reviews participant’s financial information for fee assessment. Determines the daily rate that the participant will be responsible for paying while on the program.
• Sets the guidelines and requirements for the participant while on the Electronic Monitoring program by detailing permitted activities and setting schedule for electronic monitoring.
• Conducts weekly or bi-weekly participant compliance appointments to collect, review and interpret participant activity documentation; review participant activity reports to determine that participant is in compliance with sentencing guidelines meeting the regulations of program and sentence; collects program fees or may make adjustment to daily rate as needed; verifies and/or adjust participant activity schedule as needed; prepares reports and notices for case file and sentencing department.
• Reviews and interprets daily participant exception reports, investigating participant activity that is not in compliance with their sentence.
• Install or visually inspect electronic monitoring equipment being used by participant.
• Testify in court for participants that have not met the requirements of the program.
• Administer required drug testing.
• Maintain an auditable case file for all participants under their management.
• Attend Court to enroll and instruct court order participants in the Supervised Release Program.

Requirements

• Two years’ experience in criminal justice or related field; education accepted in lieu of experience.
• Must successfully pass criminal background investigation and drug screening.

Education

Knowledge + Skills + Abilities

• Basic computer skills
• A reliable form of transportation to ensure job attendance
• Practice time management to meet tight deadlines due to program equipment installation requirements
• Must be able to work flexible work schedules if needed
• Must be able to communicate effectively with Department Personnel, Judges and Program Participants as well as Sentinel personnel
• Ability to work independently and maintain an effective and efficient level of service
• Ability to prepare written reports and maintain accurate records

Sentinel Offender Services is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Sentinel Offender Services management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment."