Case Manager - Community Paramedic Services

Brunswick County; North Carolina; On-site; USD 42,000 - 58,000; Full time

Job summary

Brunswick County is seeking a Case Manager to join the Emergency Medical Services team, supporting Community Paramedic Services. The role focuses on connecting clients with resources to remain at home and address health needs, including substance use, while collaborating with team members and providers.

The Case Manager will manage documentation, work independently, and report to the Community Paramedic Services Program Supervisor.

Qualifications

• Bachelor's degree in social work from an accredited institution, OR a related human services degree with 1–2 years related experience.
• Valid NC or SC Driver License required.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Facilitate needs and care options for community paramedic patients.
• Liaise between community paramedics and providers.
• Monitor patient progress.
• Identify and connect patients to services.
• Advocate for and educate individuals and family members.
• Assist with the Access and Functional Needs Program planning, development, implementing, and managing countywide activities during disasters.

Skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in social work

Bachelor's degree in human services

Bachelor's degree (unspecified field)

Tools

Microsoft Office

Job description

Brunswick County is currently accepting applications for aCase Managerto join our Emergency Medical Services team and support Community Paramedic Services. At Brunswick County we’re committed to providing highly responsive, effective, and efficient emergency medical and planning services for citizens and visitors across Brunswick County and surrounding areas. The Community Paramedic Services Case Manager plays a vital role in ensuring we’re able to positively impact the health, safety, and welfare of County residents during times of crisis, natural disasters, and other emergencies.

The Case Manager will provide case management support to individuals participating in the Community Paramedic program. The focus of this work will be to connect clients with resources and services to assist them to remain in their homes and address physical and mental health needs, including substance use. The Case Manager works in collaboration with other team members and the community to assess and link individuals to programs and services. Responsibilities include:

• facilitating the needs and care options for community paramedic patients.
• serving as a liaison between community paramedics and providers.
• monitoring patient progress.
• identifying and linking patients to services.
• advocating for and educating individuals and family members.
• assisting with the Access and Functional Needs Program, including planning, developing, implementing, and managing countywide program activities before, during, and after disasters to integrate a whole community inclusion approach.

Work will require the ability to work independently and successfully balance time spent supporting clients and meeting the documentation requirements of the position. If you are a collaborative team player with excellent communication and interpersonal skills who has strong attention to detail and can use independent judgement and take initiative to get a job done, we'd love to hear from you! This position reports directly to the Community Paramedic Services Program Supervisor.Bachelor's degree in social work from an appropriately accredited institution; ORbachelor's degree in a human services field from an appropriately accredited institution and one (1) year of directly related experience; ORbachelor's degree from an appropriately accredited institution and two (2) years directly related experience;ORan equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the position.

• Valid NC or SC Driver License required.
• Proficient in using Microsoft Office Suite to include Word and Excel.

Physical Requirements

Must be physically able to operate a variety of automated office machines including computers, calculators, copiers, facsimile machines, etc. Must be able to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for periods of time.