Case Manager-CLU-Milwaukee County

JusticePoint, Inc.; Milwaukee (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

JusticePoint is seeking a Case Manager to support individuals involved in the criminal justice system. You will help clients navigate services, encourage court appearances, and keep clients on track to meet conditions of their agreement.

Maintain accurate reports and manage case information in the electronic database. Responsibilities include referring clients to community resources, coordinating with the District Attorney s Office and defense attorneys as needed, and maintaining a caseload of

Qualifications

• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Strong written and verbal communication skills.
• Excellent organization and attention to detail; ability to multi-task.
• Ability to work with diverse populations, including LGBTQIA+ identities.
• Experience with criminal justice-involved clients preferred.

Responsibilities

• Maintain a caseload of up to 80 clients.
• Refer clients to community resources to meet goals.
• Ensure clients attend court appearances and comply with conditions.
• Provide accurate written reports to the court and maintain case information in the electronic database.
• Perform additional duties as assigned.

Skills

Microsoft Office

Communication

Organized

Detail-oriented

Multitasking

Independent

Diversity awareness

Education

Bachelor0s degree

Job description

The role of the Case Manager is to serve the needs of individuals involved in the legal system and assist them in navigating the criminal justice system. Case Managers hold clients accountable and help ensure court appearances are made and that the client remain arrest‑free during the supervision period. Case managers are responsible for making referrals to services within the community that can assist the client in meeting their individual goals. Clients often experience mental health and/or substance use disorders and require a Case Manager who is both empathetic and compassionate. The Case Manager should have knowledge of the criminal justice system and act as a neutral party between the client, the District Attorney’s Office, and defense attorneys.

Case Managers will maintain a case load of up to 80 clients. Case managers will refer to & have knowledge of available community resources; help ensure the client attends all court appearances and is on track to complete the conditions of their agreement. Case managers will provide accurate written reports to the court; enter and maintain case information in the electronic database; and will perform other duties as assigned.

• Working knowledge of Microsoft Office (including Outlook, Word, and Excel)
• Ability to communicate professionally & accurately, both orally and written
• Organized, attentive to detail, ability to multi-task, work independently
• Demonstrate ability to work well with individuals from diverse economic, racial, and ethnic backgrounds and LGBTQIA+ identities
• Previous experience working with criminal justice‑involved clients preferred

Requirements:

• Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related Human Services field
• Valid driver’s license and automobile with insurance
• Pass a pre-employment background check
• Ascribe to & champion The Difference Principles

JusticePoint is an Equal Opportunity Employer