Case Manager – Client Resources & Advocacy (Temp)

WestCare Inc; Hagåtña (GU); On-site; USD 21,000 - 23,000; Full time

Job summary

WestCare Foundation is hiring a dedicated Case Manager (Temp) in Hagåtña, Guam, to coordinate care plans, assess client needs, and connect participants with essential services. The role emphasizes client-centered ISP development, documentation, and collaboration with local resources to support underserved populations.

Responsibilities include meeting facilitation, referrals to community programs, attendance at monthly Coalition meetings, and advocacy for youth and families.

Qualifications

• Graduation from an accredited four-year college with a degree in Social Work, Psychology, Public Health, or a related field.
• Two (2) years of experience in providing case management is preferred; Intake and assessment experience is preferred.
• Marketing and/or sales experience preferred.
• Bilingual is preferred.
• Excellent communication skills and ability to exercise good judgment and discretion.
• Ability to work well in a team environment and maintain ethical confidentiality.

Responsibilities

• Case management of a large caseload of participants, up to 30 at a time.
• Link clients to needed programs and provide warm handoffs to services.
• Heavy documentation and client file maintenance.
• Assist clients in securing documentation and services; develop and monitor ISP using client-centered approaches.
• Provide referrals to community resources for outreach, education and services.
• Attend Guam Homeless Coalition Continuum of Care meetings and trainings.
• Advocate for youth and families with court, school, and Wrap Team meetings.
• Complete administrative functions and ensure documents are filed and reported properly.
• Uphold WestCare's mission and participate in team duties as assigned.

Skills

Excellent communication

Teamwork

Discretion

Confidentiality

Professional appearance

Cultural/linguistic sensitivity

Education

Bachelor's degree in Social Work, Psychology, Public Health or related field

CPR Certification

First Aid Certification

Job description

WestCare Foundation is hiring a dedicated Case Manager (Temp) in Hagåtña, Guam, to coordinate care plans, assess client needs, and connect participants with essential services. The role emphasizes client-centered ISP development, documentation, and collaboration with local resources to support underserved populations.

Responsibilities include meeting facilitation, referrals to community programs, attendance at monthly Coalition meetings, and advocacy for youth and families.