Case Manager: Client-Centered Resource Navigator

WESTCARE PACIFIC ISLANDS INC; Hagåtña (GU); On-site; USD 42,000 - 66,000; Full time

Job summary

WestCare Pacific Islands Inc. in Guam seeks a Case Manager (Temp) to coordinate services and develop individualized plans for clients using a person-centered approach. The role involves assessing strengths and linking to community resources, with an emphasis on warm handoffs and thorough documentation.

The position requires a related bachelor’s degree and strong communication. Experience in intake, advocacy, and team collaboration is preferred; bilingual ability is a plus, CPR/First Aid are

Qualifications

• Graduation from an accredited four-year college with a related degree.
• Two years of case management experience preferred; intake/assessment experience preferred.
• Strong communication and ethical conduct; ability to work in a team.

Responsibilities

• Case management of a large caseload (up to 30 participants) with ISP planning.
• Link clients to community resources and provide warm handoffs.
• Heavy documentation and maintenance of client files.
• Attend Guam Homeless Coalition Continuum of Care meetings and trainings.
• Advocate for youth and families at court, school and Wrap team meetings.

Skills

Excellent communication

Teamwork

Confidentiality

Cultural/linguistic sensitivity

Bilingual preferred

Judgment and discretion

Education

Bachelor's degree in Social Work, Psychology, Public Health, or related field

CPR Certification

First Aid Certification

Job description

WestCare Pacific Islands Inc. in Guam seeks a Case Manager (Temp) to coordinate services and develop individualized plans for clients using a person-centered approach. The role involves assessing strengths and linking to community resources, with an emphasis on warm handoffs and thorough documentation.

The position requires a related bachelor’s degree and strong communication. Experience in intake, advocacy, and team collaboration is preferred; bilingual ability is a plus, CPR/First Aid are