Case Manager - CIRCLE RT (Daytime, Per Diem)

Alcott; Los Angeles (CA); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Paid sick time (CA law)

Per diem scheduling

Job summary

Alcott is seeking a compassionate Case Manager for the CIRCLE Response Team in Los Angeles. This daytime, per diem role focuses on crisis response, field intervention, and trauma-informed care for unhoused individuals.

You will coordinate housing, medical, and mental health services, document interactions, and collaborate with partners while maintaining confidentiality and working a rotating 12-hour shift schedule, including weekends.

Qualifications

• Minimum one year of street outreach experience with unhoused or vulnerable populations.
• Case management experience required.
• Bachelor's degree in a related field preferred.
• Military-experienced candidates encouraged to apply.
• Experience working with individuals experiencing mental health and substance use challenges preferred.

Responsibilities

• Respond to crisis and field dispatches with on-site intervention and stabilization.
• Connect clients to housing, medical, mental health, and substance use services.
• Document client interactions accurately and in compliance with program standards.
• Collaborate with team members and community partners; maintain confidentiality and participate in supervision.

Skills

Crisis intervention

Communication

Interpersonal skills

Teamwork

Bilingual: Spanish/English

Education

High school diploma or GED

Bachelor's degree preferred

Experience with mental health and substance use preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $23.00 To $25.00 Hourly

Alcott, a leading nonprofit agency dedicated to providing vital mental health and supportive housing services to low-income adults across Los Angeles County, is seeking a compassionate and responsiveCase Manager to join our CIRCLE Response Team.
If you have experience working in street outreach or crisis response and are passionate about supporting individuals experiencing homelessness, mental health challenges, and substance use, this is your opportunity to make a direct impact in the community. Join a team committed to providing timely, trauma-informed, and community-based care.

Key Details
Job Title: Case Manager – CIRCLE RT (Daytime, Per Diem)
Department: LA City CIRCLE Program – Response Team
Reports To: Program Manager
FLSA Status: Non-Exempt
Work Setting: Field-Based, On-Site (Los Angeles, CA)
Position Type: Per Diem
Schedule: 12-hour shifts (9:00 a.m. – 9:30 p.m.), rotating schedule, including weekends
Salary Range: $23.00 - $25.00 per hour, DOE

What You'll Do: The Impact You'll Make

Crisis Response & Field Intervention

• Respond to non-violent dispatch calls including wellness checks, substance use concerns, verbal disputes, and requests for resources or transportation.
• Provide on-site crisis intervention, de-escalation, and stabilization in community settings.
• Deliver compassionate, trauma-informed care to individuals in distress.

Case Management & Resource Linkage

• Connect clients to housing, medical, mental health, and substance use services.
• Provide field-based case management and support access to community resources.
• Document all client interactions accurately and in compliance with program standards.

Collaboration & Program Support

• Work collaboratively with team members, community partners, and stakeholders.
• Maintain confidentiality and comply with mandatory reporting requirements.
• Participate in supervision, team meetings, and ongoing training.

What You’ll Bring: Your Qualifications

Education and Experience

• High school diploma or GED required.
• Minimum one (1) year of street outreach experience working with unhoused or vulnerable populations required.
• Case management experience required.
• Bachelor's degree in a related field preferred.
• Experience working with individuals experiencing mental health and substance use challenges preferred.
• Military-experienced candidates are encouraged to apply.

Skills and Abilities

• Strong crisis intervention and de-escalation skills.
• Ability to work in fast-paced, unpredictable field environments.
• Excellent communication, organization, and interpersonal skills.
• Ability to work independently and as part of a team.
• Bilingual in Spanish and English preferred.

Additional Requirements

• Valid California Driver's License, clean driving record (past 3 years), and insurability required.
• Ability to travel throughout Los Angeles County.
• Ability to work outdoors and in various environmental conditions.
• Ability to lift and carry up to 25 pounds.
• Completion of Live Scan, background check, and pre-employment drug screening required.

Why Join Alcott?

• Meaningful Work: Support individuals in crisis and help connect them to life-changing services.
• Supportive Team: Work alongside professionals dedicated to community impact and care.
• Flexible Work: Per diem scheduling to support work-life balance.
• Benefits: Per diem employees are eligible for paid sick time in accordance with California law.
• Professional Growth: Receive training in crisis response, safety, and trauma-informed care.

Alcott is an Equal Opportunity Employer and supports the Americans with Disabilities Act. We adhere to the Fair Chance to Compete for Jobs Act of 2019.