Case Manager - CIRCLE RT (Daytime, Per Diem)

ADP, Inc.; Los Angeles (CA); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Per diem

Paid sick time

Job summary

Alcott in Los Angeles, CA is seeking a Case Manager for the CIRCLE RT team. This daytime, per diem role involves field-based, on-site work handling non-violent crisis calls and linking clients to housing, medical, mental health, and substance use services.

You will respond to wellness checks, provide de-escalation, and document interactions while adhering to program standards in a fast-paced community setting.

Qualifications

• High school diploma or GED required.
• Minimum one year of street outreach experience with unhoused or vulnerable populations.
• Case management experience required.
• Bachelor’s degree in a related field preferred.
• Experience with mental health and substance use challenges preferred.
• Military-experienced candidates encouraged.

Responsibilities

• Respond to non-violent crisis calls and provide field-based support.
• Connect clients to housing, medical, mental health, and substance use services.
• Document client interactions accurately and in compliance with program standards.
• Collaborate with team members and stakeholders; maintain confidentiality.

Skills

Crisis intervention

De-escalation

Communication

Teamwork

Bilingual (Spanish)

Education

High school diploma or GED

1 year street outreach experience

Case management experience

Bachelor’s degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2 days ago Requisition ID: 1183

Salary Range: $23.00 To $25.00 Hourly

Alcott, a leading nonprofit agency dedicated to providing vital mental health and supportive housing services to low-income adults across Los Angeles County, is seeking a compassionate and responsiveCase Manager to join our CIRCLE Response Team.
If you have experience working in street outreach or crisis response and are passionate about supporting individuals experiencing homelessness, mental health challenges, and substance use, this is your opportunity to make a direct impact in the community. Join a team committed to providing timely, trauma-informed, and community-based care.

Key Details

Job Title: Case Manager – CIRCLE RT (Daytime, Per Diem)
Department: LA City CIRCLE Program – Response Team
Reports To: Program Manager
FLSA Status: Non-Exempt
Work Setting: Field-Based, On-Site (Los Angeles, CA)
Position Type: Per Diem
Schedule: 12-hour shifts (9:00 a.m. – 9:30 p.m.), rotating schedule, including weekends
Salary Range: $23.00 - $25.00 per hour, DOE

What You'll Do: The Impact You'll Make

As a Case Manager on the CIRCLE team, you will respond to non-violent crisis calls through a centralized dispatch system, providing field-based support and connecting individuals to critical services across Los Angeles.

Crisis Response & Field Intervention

• Respond to non-violent dispatch calls including wellness checks, substance use concerns, verbal disputes, and requests for resources or transportation.
• Provide on-site crisis intervention, de-escalation, and stabilization in community settings.
• Deliver compassionate, trauma-informed care to individuals in distress.

Case Management & Resource Linkage

• Connect clients to housing, medical, mental health, and substance use services.
• Provide field-based case management and support access to community resources.
• Document all client interactions accurately and in compliance with program standards.

Collaboration & Program Support

• Work collaboratively with team members, community partners, and stakeholders.
• Maintain confidentiality and comply with mandatory reporting requirements.
• Participate in supervision, team meetings, and ongoing training.

What You'll Bring: Your Qualifications

Education and Experience

• High school diploma or GED required.
• Minimum one (1) year of street outreach experience working with unhoused or vulnerable populations required.
• Case management experience required.
• Bachelor’s degree in a related field preferred.
• Experience working with individuals experiencing mental health and substance use challenges preferred.
• Military-experienced candidates are encouraged to apply.

Skills and Abilities

• Strong crisis intervention and de-escalation skills.
• Ability to work in fast-paced, unpredictable field environments.
• Excellent communication, organization, and interpersonal skills.
• Ability to work independently and as part of a team.
• Bilingual in Spanish and English preferred.

Additional Requirements

• Valid California Driver’s License, clean driving record (past 3 years), and insurability required.
• Ability to travel throughout Los Angeles County.
• Ability to work outdoors and in various environmental conditions.
• Ability to lift and carry up to 25 pounds.
• Completion of Live Scan, background check, and pre-employment drug screening required.

Why Join Alcott?

• Meaningful Work: Support individuals in crisis and help connect them to life-changing services.
• Supportive Team: Work alongside professionals dedicated to community impact and care.
• Flexible Work: Per diem scheduling to support work-life balance.
• Benefits: Per diem employees are eligible for paid sick time in accordance with California law.
• Professional Growth: Receive training in crisis response, safety, and trauma-informed care.

Alcott is an Equal Opportunity Employer and supports the Americans with Disabilities Act. We adhere to the Fair Chance to Compete for Jobs Act of 2019.