Case Manager, Child Support – 2nd Shift

SAC & FOX TRIBE OF THE MISSISSIPPI IN IOWA; Tama (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

A tribal government agency in Iowa is seeking a Case Manager for Child Support Services. In this full-time role, you will be responsible for overall case management, ensuring compliance with regulations, and conducting interviews with parents. The ideal candidate must hold a BA/BS, have experience in human services or child support, and demonstrate excellent customer service skills. This position offers a unique opportunity to make a positive impact on the community while adhering to a strict confidentiality framework.

Qualifications

• Must possess a BA/BS with 2 years' experience in the human service or child support field.
• Experience working with Meskwaki Indian children or families preferred.
• Must be bondable and able to obtain Notary in Iowa.

Responsibilities

• Perform overall case management functions for MNCSS.
• Maintain a professional environment in the MNCSS office.
• Conduct in-office and telephone interviews with custodial and non-custodial parents.

Skills

Customer service skills

Organizational skills

Attention to detail

Education

BA/BS in Human Services or related field

Tools

Microsoft Office

Job description

A tribal government agency in Iowa is seeking a Case Manager for Child Support Services. In this full-time role, you will be responsible for overall case management, ensuring compliance with regulations, and conducting interviews with parents. The ideal candidate must hold a BA/BS, have experience in human services or child support, and demonstrate excellent customer service skills. This position offers a unique opportunity to make a positive impact on the community while adhering to a strict confidentiality framework.