Case Manager - Child Residence-29532503

ICL; New York (NY); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Wellness programs

Tuition assistance

Learning and development tracks

Commuter benefits

Discount programs

Pet insurance

Job summary

ICL in New York is seeking a dedicated professional to deliver direct behavioral health services in community settings. You will conduct home visits, provide counseling, and coordinate care to help individuals maintain stable living situations and access essential resources.

The role requires collaboration with an interdisciplinary team; travel to consumer residences is expected. A background in human services and relevant experience are essential for success in this field.

Qualifications

• Bachelor’s degree in a human services field required.
• Associate’s degree with two years of direct service experience.
• High school diploma/GED with four years of direct human services experience.
• Experience providing direct services to individuals with mental health needs (counseling, case management, crisis intervention, service coordination).

Responsibilities

• Conduct home visits to provide supportive counseling and independent living assistance.
• Help consumers modify behaviors, build insight, and develop coping skills.
• Assess needs, gather medical/psychosocial information, and develop individualized service plans.
• Maintain accurate case records, documentation, assessments, and quarterly reviews.
• Provide 1:1 and group counseling using cognitive-behavioral and skills-training techniques.
• Coordinate services with care managers and external providers.
• Assist consumers in accessing community resources and vocational opportunities.
• Perform crisis assessment and intervention; refer to appropriate services.
• Accompany consumers to appointments; report incidents per policy.
• Conduct safety and cleanliness inspections of residences; plan activities.
• Participate in meetings, supervision, and required training; advocate for consumer needs.
• Support discharge planning and goal achievement; perform other duties as assigned.

Skills

Direct service experience in mental健康

Education

Bachelor’s degree in human services

Associate’s degree in human services + 2 years direct service

High school diploma/GED + 4 years direct service

Job description

Minimum Qualifications

• Bachelor’s degree in a human services field
• Associate’s degree in a human services field and two years of full-time direct service experience
• High school diploma/GED and four years of full-time human services experience

Experience: Experience providing direct services to individuals with mental health needs, including counseling, case management, crisis intervention, and service coordination.

Certifications/Licenses: No specific license required. Must be able to travel within the community; a valid driver’s license may be preferred depending on assignment.

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite / Community-based field work (regular travel to consumer residences).

Compensation

Salary: $26.5225 an hour

What we Offer

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role

This role functions as part of an interdisciplinary team supporting individuals in maintaining stable, independent living in the community. The position involves home visits, counseling, service coordination, crisis intervention, and advocacy to help consumers access medical, social, educational, vocational, and financial resources. Most duties are performed independently with general supervision.

Primary Responsibilities

• Conduct home visits to provide supportive counseling and independent living assistance.
• Help consumers modify behaviors, build insight, and develop coping skills.
• Assess needs, gather medical/psychosocial information, and develop individualized service plans.
• Maintain accurate case records, documentation, assessments, and quarterly reviews.
• Provide 1:1 and group counseling using cognitive-behavioral and skills-training techniques.
• Coordinate services with care managers, ICL staff, and external providers.
• Assist consumers in accessing community resources, benefits, and vocational opportunities.
• Perform crisis assessment and intervention; refer to appropriate services.
• Accompany consumers to medical, social service, and government appointments.
• Report incidents and complete incident documentation per policy.
• Conduct safety and cleanliness inspections of consumer residences.
• Plan and facilitate recreational or social activities.
• Participate in meetings, supervision, and required training.
• Advocate for consumer needs within ICL and with external providers.
• Support discharge planning and goal achievement.
• Perform other related duties as assigned.