Case Manager- Care Coordinator ( Spanish Speaking)

The Child & Family Guidance Center, Inc.; Bridgeport (CT); On-site; USD 50,000 - 65,000; Full time

Job summary

The Child & Family Guidance Center, Inc. is seeking a full-time Bi-Lingual Care Coordinator to provide essential care coordination services for children with emotional and behavioral challenges in Bridgeport, Connecticut.

This role requires a Bachelor's degree in a relevant field and fluency in both Spanish and English. Responsibilities include developing care plans and facilitating meetings with families to ensure effective support. Join us in making a difference!

Qualifications

• Must have a valid driver’s license and auto transportation.
• Experience with complex behavioral health needs preferred.
• COVID-19 vaccination required unless exempt.

Responsibilities

• Provide care coordination to children/youth with behavioral health needs.
• Develop crisis plans and facilitate family team meetings.
• Maintain documentation of all contacts and services provided.

Skills

Fluency in Spanish and English

Cultural sensitivity

Knowledge of community resources

Education

Bachelor’s Degree in Social Work, Sociology, Psychology, or related field

Job description

Since 1925 the Child and Family Guidance Center has been serving children and families. We provide culturally informed mental health care and complementary supports, regardless of ability to pay. If you would like to be a part of our team and make a real difference in people’s lives, the Child and Family Guidance Center is currently seeking a full‑time Bi‑Lingual Care Coordination (Case Manager).

The Bi‑Lingual Care Coordinator is responsible for providing care to children with complex emotional and/or behavioral health challenges using the Wraparound process. This position requires a bachelor’s degree in human services, fluency in Spanish and English, a valid driver’s license and auto transportation to external locations.

Essential Functions

• Provide Care Coordination services to 10-12 children/youth with complex emotional and/or behavioral health needs.
• Maintain fidelity to the Wraparound process when working with all assigned families.
• Develop a crisis plan for each family served that guides the family to appropriate assistance, supports and services in the event of a family mental health crisis.
• Assist the family with developing and convening monthly Child and Family Team Meetings (CFT) of traditional and non‑traditional providers with the purpose of developing a Plan of Care (POC) that is culturally appropriate.
• Ensure that plans of care and crisis plans are implemented appropriately and adapted by the CFT as needed to meet the multiple and changing needs of the child and family.
• Provide weekly contact with families served and maintain strength‑based, outcome‑focused documentation of all contacts.
• Adhere to CFGC guiding principles.
• Maintain a Wraparound Family Record (WFR) on all children and families receiving Care Coordination Services.
• Successfully transition families out of Care Coordination services by building natural supports, sustainable strategies and pro‑active crisis planning.
• Gather and submit data required by DCF in a timely manner.
• Assist in program evaluations such as outcome measures and client satisfaction surveys to families and youth (children as appropriate) during service delivery and upon discharge from Care Coordination Service.
• Work in conjunction with community providers such as DCF, Probation, Schools, etc., to ensure seamless, collaborative care coordination for children/youth.
• Assist in identifying service gaps and in locating resources within the community.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• A Bachelor’s Degree in Social Work, Sociology, Psychology, or in the human service field.
• Fluency in Spanish and English.
• A valid driver’s license.
• Auto transportation and ability to travel to and from care‑coordination families’ homes on a regular basis.
• Experience providing direct services to families with complex behavioral health needs is preferred.
• Cultural sensitivity, awareness and knowledge required, as well as a strong familiarity of community resources preferred.
• Must be fully vaccinated for COVID‑19, unless eligible for a medical or religious exemption.

EEO Statement

The Child and Family Guidance Center is an equal opportunity employer, and does not discriminate on the basis of race, color, age, gender, national or ethnic origin, religion, sexual orientation, or physical disability.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Other Duties, Responsibilities and Activities

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Website: www.cfguidance.org