Case Manager / Care Coordinator

Helena Valley Health Services; Helena (MT); Presencial; USD 45 000 - 60 000; Tempo integral

Resumo da oferta

A community health organization located in Montana is seeking a professional to provide a single point of contact for clients across various health and social services. Responsibilities include facilitating communication among care teams, administering screening tools, and advocating for clients' needs. The ideal candidate should have at least four years of education in a human services field or five years of relevant experience. This role plays a crucial part in assisting clients to achieve efficient and coordinated care tailored to their complex needs.

Qualificações

• Minimum four years of education in a human services field or five years of experience in a human service position.

Responsabilidades

• Facilitate conversations between interdisciplinary Care Teams.
• Administer screening tools for dimension 1 and 3 referrals.
• Expedite client services referrals.
• Measure Client Outcomes.
• Treatment planning with clients.
• Anticipate Quality Assurance Data Needs.
• Plan and coordinate individualized health and social services.
• Ensure coordinated and efficient service delivery.
• Help clients with multiple problems needing assistance.
• Monitor and support clients throughout treatment.
• Advocate for clients with external resources.
• Assess client and family needs and coordinate services.

Formação académica

Human services field education (minimum 4 years)

5 years experience in a human service position

Descrição da oferta de emprego

Provide the client with a single point of contact for multiple health and social services systems. Advocate for the client, be flexible, community-based, and client oriented. Assist the client with needs generally thought to be outside the realm of substance abuse treatment.

Major Responsibilities and Activities

• Facilitate conversations between interdisciplinary Care Teams (including Patient Navigators, Care Coordinators, primary care physicians, and additional health care providers).
• Administer screening tools for dimension 1 and 3 referrals.
• Expedite client services referrals.
• Measuring Client Outcomes.
• Treatment planning with client and Clinical staff in accordance with State of Montana Licensing requirements and best practices.
• Anticipating Quality Assurance Data Needs.
• Planning and coordinating a package of health and social services that is individualized to meet a particular client’s needs.
• Ensuring that consumers are provided with whatever services they need in a coordinated, effective, and efficient manner.
• Helping people whose lives are unsatisfying or unproductive due to the presence of many problems which require assistance from several helpers at once.
• Monitoring, tracking, and providing support to a client, throughout the course of his/her treatment and after.
• Assisting the patient in re-establishing an awareness of internal resources such as intelligence, competence, and problem-solving abilities; establishing and negotiating lines of operation and communication between the patient and external resources; and advocating with those external resources in order to enhance the continuity, accessibility, accountability, and efficiency of those resources.
• Assessing the needs of the client and the client’s family, when appropriate, and arranging, coordinating, monitoring, evaluating, and advocating for a package of multiple services to meet the specific client’s complex needs.

Job Qualifications

• A minimum of four years of education in a human services field or five years’ experience working in a human service position.