Case Manager, Bushwick Homebase (52724)

RiseBoro Community Partnership; New York (NY); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA after 60 days

Commuter Benefits after 30 days

403B eligible after 30 days

13 Agency Holidays off

15 Vacation Days year 1

Job summary

RiseBoro Community Partnership in New York, NY, is seeking a Housing Stabilization Specialist to coordinate services for participants, execute the service plan, and help prevent homelessness. You will collaborate with clients, families, supervisors and staff to address immediate housing crises, monitor progress, prepare subsidy documentation, and connect clients with community supports.

This role requires an associate degree with three years' experience, bilingual Spanish/English, strong

Qualifications

• Associate degree required plus three years of experience; Bachelor’s degree preferred.
• Bilingual Spanish/English required.
• Experience in customer or client services required.
• Ability to problem solve and work with a high level of autonomy required.

Responsibilities

• Coordinate services and activities to provide program participants with necessary tools to sustain their housing and prevent homelessness.
• Work with the client, household members, supervisors and supplementary staff to execute the service plan.
• Establish goals and actions which address the immediate housing crisis and the underlying causes of the crises.
• Monitor and evaluate program participants progress on the implementation of their service plan.
• Confer client cases with the Supervisor and Program Director and determines the necessity of financial subsidies.
• Prepare all necessary documentation to prepare in-house subsidy applications on behalf of the client.
• Provide referrals for clients to access community supports, public benefits and entitlements.
• Engages in the arrangement, coordination, monitoring and delivery of services to Homebase program participants.
• Ensures that program participants rights are protected.
• Performs other duties as assigned by the Supervisors or Program Director.

Skills

Bilingual Spanish/English

Customer or client services experience

Problem solving and autonomy

Excellent communication and advocacy

Education

Associate degree

Bachelor's degree preferred

Job description

Roles, Responsibilities And Essential Duties

• Coordinates services and activities to provide program participants with necessary tools to sustain their housing and prevent homelessness;
• Works with the client, household members, supervisors and supplementary staff to execute the service plan;
• Establishes goals and actions which address the immediate housing crisis and the underlying causes of the crises;
• Monitors and evaluates program participants progress on the implementation of their service plan;
• Conferences client cases with the Supervisor and Program Director and determines the necessity of financial subsidies;
• Prepares all necessary documentation to prepare in-house subsidy applications on behalf of the client;
• Provides referrals for clients to access community supports, public benefits and entitlements;
• Engages in the arrangement, coordination, monitoring and delivery of services to Homebase program participants;
• Ensures that program participants rights are protected;
• Performs other duties as assigned by the Supervisors or Program Director.

Required Skills/Qualifications

• Associate degree required plus three years of experience; Bachelor’s degree preferred.
• Bilingual Spanish/English required.
• Experience in customer or client services required
• Ability to problem solve and work with a high level of autonomy required

Skills, Knowledge & Abilities

• Experience working in non-profit organizations and commitment to social justice
• Excellent communication skills and ability to advocate
• Ability to work independently and collaborate with a team
• Entrepreneurial spirit, ability to problem solve and build relationship

Employee Benefits

• Medical, Dental, Vision
• FSA after 60 days
• Commuter Benefits after 30 days
• 403B eligible after 30 days
• 13 Agency Holidays off
• 15 Vacation Days year 1

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Employment Opportunity (EEO)/Affirmative Action Policy

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.