Case Manager — Building Futures Apprenticeship Prep

URBAN LEAGUE OF GREATER SOUTHWESTERN OHIO; Cincinnati (OH); On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Retirement benefits

Job summary

Urban League of Greater Southwestern Ohio is seeking an in-person, full-time Program Coordinator in Cincinnati, OH to support the apprenticeship readiness program. You will provide barrier removal assistance, collaborate with community partners, and maintain participant records to enable successful program completion.

You will monitor progress, conduct follow-ups, organize workshops, and participate in ongoing professional development while upholding confidentiality and ethical standards.

Qualifications

• Minimum of two years of experience in program coordination, preferably in workforce development or apprenticeship programs.
• Preferred experience in social work, psychology, counseling, or a related field.
• Strong knowledge and experience in barrier removal strategies, including assessing and utilizing supportive services and community resources.
• Display a high level of professionalism and impeccable integrity and confidentiality.
• Ability to work early evenings / flexible schedule.
• Excellent interpersonal and communication skills to establish rapport with participants and effectively collaborate with community partners.
• Strong facilitation with the ability to lead discussions, trainings, and collaborative sessions effectively.
• Proven ability to conduct thorough intake assessments, develop individualized service plans, and provide ongoing comprehensive case management.
• Detail-oriented with strong organizational skills, maintaining accurate physical and electronic participant records.
• Familiarity with data management systems.
• An empathetic and culturally sensitive approach
• Ability to work both independently and collaboratively within a team environment.
• Ability to work under pressure while maintaining high levels of quality.
• Ability to interact with internal and external customers.
• Valid Driver’s license, reliable transportation, and insurance.
• Favorable background check.

Responsibilities

• Provide barrier removal assistance, including transportation, childcare, and housing support, to ensure participants can fully engage in the apprenticeship readiness program.
• Collaborate with community resources and partner agencies to coordinate and refer participants to supportive services.
• Maintain accurate and up-to-date participant files, ensuring all required documentation, progress notes, and data are properly recorded.
• Monitor participant progress and provide ongoing case management to address any emerging challenges or barriers.
• Conduct regular follow-up with participants to support their successful completion of the apprenticeship readiness program.
• Collaborate with program staff to facilitate effective program delivery, including organizing and participating in workshops, training sessions, and career development activities.
• Participate in staff meetings, training sessions, and professional development opportunities to enhance case management skills and stay updated on relevant resources and best practices.
• Maintain confidentiality and adhere to ethical standards in accordance with program guidelines and regulations.
• This role requires occasional travel to other sites.
• Other duties as assigned.

Skills

Program coordination

Barrier removal

Communication

Facilitation

Case management

MS Office

MS Word

MS Excel

MS PowerPoint

MS Forms

Tools

MS Office

MS Word

MS Excel

MS PowerPoint

MS Forms

Job description

Urban League of Greater Southwestern Ohio is seeking an in-person, full-time Program Coordinator in Cincinnati, OH to support the apprenticeship readiness program. You will provide barrier removal assistance, collaborate with community partners, and maintain participant records to enable successful program completion.

You will monitor progress, conduct follow-ups, organize workshops, and participate in ongoing professional development while upholding confidentiality and ethical standards.