Case Manager, Brownsville Homebase

Riseboro Community Partnership; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

The RiseBoro Community Partnership seeks a Homebase Case Manager in New York City to provide housing assistance and holistic case management to households at risk of homelessness. You will coordinate services, monitor progress, and prepare subsidy applications while maintaining client records and ensuring program integrity.

Engage with clients, families, and staff to resolve housing crises, access benefits, and connect to community supports.

Qualifications

• Bilingual English/Spanish preferred.
• Experience in non-profit organizations and commitment to social justice.
• Excellent communication skills and ability to advocate.
• Ability to work independently and with a team.

Responsibilities

• Coordinate housing assistance and holistic case management.
• Provide ongoing social services to program participants.
• Prepare documentation for subsidy applications.
• Maintain accurate records in case files and databases.
• Refer clients to community supports and public benefits.

Skills

Bilingual English/Spanish

Excellent communication

Independent + team collaboration

Entrepreneurial mindset

Education

Associate degree + 3 years experience

Bachelor's degree preferred

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIESThe Homebase Program is NYC premier homelessness prevention program. The community-based initiative assists households who are at-risk of shelter entry in order to resolve their housing crisis and lay the groundwork for self-sufficiency. The Homebase Case Manager position will be responsible for providing housing assistance and holistic case management services. He/She will provide ongoing social services to program participants to secure long-term housing stability. He/She:Coordinates services and activities to provide program participants with necessary tools to sustain their housing and prevent homelessness;Works with the client, household members, supervisors and supplementary staff to execute the service plan;Establishes goals and actions which address the immediate housing crisis and the underlying causes of the crises;Monitors and evaluates program participants progress on the implementation of their service plan;Conferences client cases with the Supervisor and Program Director and determines the necessity of financial subsidies;Prepares all necessary documentation to prepare in-house subsidy applications on behalf of the client;Provides referrals for clients to access community supports, public benefits and entitlements;Maintains accurate record keeping via case files and the designated computer database;Engages in the arrangement, coordination, monitoring and delivery of services to Homebase program participants;Ensures that program participants rights are protected;Performs other duties as assigned by the Supervisors or Program Director.COMPETENCIESBilingual English/Spanish preferredExperience working in non-profit organizations and commitment to social justiceExcellent communication skills and ability to advocateAbility to work independently and collaborate with a teamEntrepreneurial spirit, ability to problem solve and build relationshipEDUCATION EXPERIENCEAssociate Degree required plus three years of experience; Bachelors degree preferred.It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.