Mentor, Supportive Services

Riseboro Community Partnership; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

RiseBoro Community Partnership is seeking a dedicated Mentor to provide supportive services to young adults aged 18–25, promoting stability in housing and employment. You will conduct life skills assessments, lead 1-on-1 sessions, and model recovery-oriented strategies while collaborating with staff to connect tenants to resources.

The role emphasizes harm reduction, family dynamics awareness, and building independent living skills, with evening and weekend availability as needed.

Qualifications

• Previous experience in peer support or housing programs.
• Trained in harm reduction and trauma-informed practices.
• Experience with youth/young adults or vulnerable populations.
• Must be able to travel and work evenings and weekend hours.

Responsibilities

• Provide supportive services to individuals and families with young adults 18–25 years old.
• Conduct Life Skill and Needs Assessments for new tenants to evaluate basic needs.
• Hold 1-on-1 sessions to support service plan goals and empower tenants.
• Collaborate with staff to provide recovery-oriented, trauma-informed services.
• Refer tenants to community resources and accompany to appointments as needed.
• Coordinate the Tenant Advisory Group (TAG) and plan monthly meetings.
• Document all interactions in the database and complete required reports.
• Support tenants in developing independent living skills and social connections.

Skills

Peer support

Recovery wellness

Trauma-informed care

Harm reduction

Housing first

Case management

Education

High school diploma

Associate degree preferred

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIESThe Mentor will provide supportive services to individuals and/or families with children headed by young adults ages 18 to 25 years old. The Mentor will serve as a Credible Messenger for residents and will encourage completion of service plan goals through role modeling. Specifically, the Mentor will:Perform Life Skill and Needs Assessments for all new tenants to evaluate basic needs that may interfere with maintaining stable housing and/or employmentConduct 1-on-1 sessions with tenants to ensure successful completion of service plan goals; empower tenants to utilize their strengths to meet any barriers to goal completionWork with other program staff to provide supportive services through a recovery-oriented, trauma-informed, and harm reduction approachEducate tenants about self-help techniques and processesShare effective coping strategies based on personal experience with tenants; develop and nurture existing coping strategies identified by tenants at initial intake meetingMaintain a strong supportive relationship with tenants through consistent communication via phone, text, email, and in-person meetingsParticipate in individual supervision, team meetings and case conferences to ensure holistic approach to service deliveryDocument all interactions with tenants in database and complete reports as requiredHelp facilitate individualized services that meet the needs of tenant’s service plan and is future-oriented with a focus on independent living skillsCollaborate with Education Coordinator to obtain and develop resource information for tenants that is relevant to every area of their service needEncourage tenant engagement in social services, recreational programming, group programming, and trips and gatheringsHelp instruct tenants in daily living skills, socialization skill enhancement, community building, and conflict resolutionRefer tenants to community resources and other organizations; accompany tenants on visits to social services agencies, government offices, and/or other locations associated with completion of service plan goals, as need arisesCoordinate the Tenant Advisory Group (TAG) and plan monthly meetings together with Director of Tenant Services; serve as program liaison during informal tenant gatheringWork with tenant to create support networks that can help when they move into nonprogrammatic housingAs part of the Tenant Services team, provide aftercare follow-up for tenants who move on from the program into more independent housing.Additional responsibilities may be added as position evolvesCOMPETENCIESPreviously homeless and/or housed within the NYC shelter system or foster careStrong understanding and practice of peer support, recovery wellness and related servicesDynamic, able to multi-task, problem solve, and work independentlyTeam player and willing to work with a diverse populationTrained in child development, mandated reporting, and family dynamicsTrained in harm reduction and housing first services approachesExperience with evidence-based practices and/or evidence-informed services including, but not limited to:Positive Youth DevelopmentRecovery-Oriented and Trauma-Informed Case ManagementCritical Time InterventionMust be able to travel and work evening and weekend hoursCommitment to RiseBoro’s mission of unleashing the potential of communities to thrive, no matter the oddsEDUCATION AND EXPERIENCEMinimum of High School Diploma or equivalent; Associate degree preferredSome experience with community organizing and/or tenant organizing and planning preferredExperience or training in peer supportIt is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.