Case Manager (Bilingual - Spanish or Haitian Creo)

JVS; East Orange (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health benefit plans

Dental benefit plans

Vision benefit plans

403(b) retirement plan

Job summary

JVS is seeking a full-time Case Manager in East Orange, NJ. This role involves delivering case management services and requires a comprehensive understanding of immigration and refugee policies. Ideal candidates should possess strong communication skills and attention to detail, along with a bachelor’s degree and experience working with refugees or immigrants. The estimated salary for this position is $50,000 annually and includes benefits such as health and retirement plans.

Qualifications

• Comprehensive understanding of immigration and refugee policies.
• Ability to document client interactions in ClientTrack database.
• Conduct community outreach and provide direct case management services.

Responsibilities

• Document all client interactions and services in a timely manner.
• Provide direct case management services for approximately 80-100 clients.
• Assist clients with applications for SNAP, TANF, and Medicaid.

Skills

Client-centric approach

Strong verbal communication

Writing skills

Computer skills

Detail-oriented

Fluent in Haitian-Creole

Project management skills

Ability to multitask

Professional attitude

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Job description

JVS is seeking a full-time Case Manager at our East Orange location. This role involves delivering individual and group case management and job development services. It is important to note that this is a grant-funded position.

Applicants should possess a comprehensive understanding of immigration and refugee policies and procedures. A client-centric approach is paramount to the success of this program. Ideal candidates will demonstrate familiarity with the local community, including the job market and social service structure. Strong verbal, writing, and computer skills are essential, along with proficiency in handling required paperwork and meticulous attention to detail.

Essential Functions

• Document all client interactions, services provided, and referrals made in the ClientTrack database in a timely and accurate manner.


• Conduct community outreach to identify and engage eligible clients in need of services.


• Provide direct case management services including monitoring client progress, providing ongoing support, and connecting clients to various community resources.


• Provide case management for approximately 80-100 clients annually.


• Provide eligibility screening, detailed intake and orientation, financial self-sufficiency assessments, and English assessments for clients.


• Maintain client files and databases; keep client case notes up to date.


• Work with grant funder and county welfare to coordinate services and referrals.


• Work directly with clients to address issues related to self-sufficiency; research local resources and provide information and referrals to clients.


• Assist clients with forms as needed.


• Prepare and submit online applications for SNAP, TANF and Medicaid as needed.


• Promote JVS services in the local community.


• Perform other duties consistent with Education & Literacy department needs and not calling for materially different skills.

Preferred Qualifications and Experience

• Knowledge of immigration and refugee policies and procedures.


• Outstanding attention to detail with superior time and project management skills.


• Fluent in Haitian-Creole (not required but preferred).


• Excellent communication and written skills.


• Intermediate Word and Excel skills.


• Ability to work independently and as part of a team and takes initiative.


• Ability to multitask in a fast-paced environment.


• Ability to meet deadlines under pressure.


• Ability to be flexible as immediate priorities shift.


• Professional attitude and work habits.


• Bachelor’s degree with 1+ years’ experience working with refugees or immigrants.


• Knowledge of Essex County, especially social service resources.


• Social work background a plus.

Pay

$50,000.00 per year

Why Choose JVS?

• Be a part of JVS’ mission and create a meaningful impact everyday.


• Health, dental, and vision benefit plans offered.


• 403(b) basic retirement plan.