Case Manager (Bilingual- English/Spanish)

Hamilton Health Center; Harrisburg (Dauphin County); On-site; USD 45,000 - 65,000; Full time

Job summary

Hamilton Health Center is seeking a dedicated Case Manager to deliver crucial support services to prenatal and parenting families in Dauphin County. The role focuses on improving access to healthcare, case management, and community resources through empathetic care. Qualified candidates will hold a relevant bachelor's degree and should be bilingual in English and Spanish to effectively communicate with diverse families.

Benefits

Paid time off and holidays

Medical, Dental & Vision

Company paid life insurance

Retirement Plan

Employee Assistance Program

Qualifications

• Fundamental understanding of case management functions.
• Proficiency in data entry and ability to learn new software.
• Fluency in English and Spanish.

Responsibilities

• Conducts visits with assigned participants every two weeks or monthly.
• Performs case management activities including assessments and developing care plans.
• Provides evidence-based education on pregnancy and child development.

Skills

Case Management Knowledge

Interpersonal Skills

Tech-Savvy

Team Player

Bilingual (English and Spanish)

Education

Bachelor’s degree in social work, psychology, sociology, or related field

Job description

All About Hamilton Health Center

Hamilton Health Center (Hamilton), established in 1969, is the only Federally Qualified Health Center (FQHC) within a 30-mile radius of Harrisburg, PA and continues to grow using a holistic and comprehensive approach to being patient centered. The mission of Hamilton is to improve the health of Central Pennsylvania’s residents by delivering high quality, respectful and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is that every member of our community, regardless of their ability to pay or their insurance status, receives holistic, quality health care needed to create a healthy community. For over 50 years we have been true to these words. As part of our team, you will work alongside a dedicated team that cares and values those we serve.

Benefits offered: In addition to your base pay, you are also eligible to receive:

• Paid time off, Catastrophic (CAT)/Sick time, Birthday holiday, and 7 paid holidays.
• Medical, Dental & Vision,
• Company paid life insurance.
• Retirement Plan
• Employee Assistance Program
  
  
  

Job Summery:

The case manager is responsible for delivering case management services to eligible prenatal, postpartum, and parenting families under the Healthy Start program. Healthy Start serves pregnant women and families with children up to 18 months old who live in Dauphin County. These services aim to improve access to medical care and community resources, promote healthy behaviors before, during, and after pregnancy, and encourage the use of safe and healthy infant and toddler care practices.

Essential Functions:

• Conducts visits every 2 weeks or monthly with assigned participants at their home, in the community, or at the office.
• Perform case management activities, including screening and assessments using the Healthy Start data collection tools, developing and monitoring and individualized service care plan, connecting clients to community resources, facilitating and coordinating timely referrals, tracking health information, conducting risk evaluations, advocating for clients, and providing emotional support.
• Provide evidence-based education to all participants on topics related to pregnancy, the postpartum period, child development, risk reduction, and healthy behaviors.
• Maintain professional boundaries and ethical conduct in all interactions.
• Attend all necessary department and team meetings.
• Ensure compliance with paperwork and contact requirements for all assigned clients as required by program funding organizations and other regulatory agencies.
• Enter all required documentation electronically into the appropriate database accurately and efficiently.
• Complete and keep track of continuing education credits as required by program regulations.
  
  
  

Requirements:

• Case Management Knowledge and Skills: A fundamental understanding of case management functions and elements.
• Tech-Savvy: Proficiency in basic data entry computer skills and the ability to learn new software of databases specific to the role.
• Strong Interpersonal Skills: Ability to communicate courteously and effectively with individuals from diverse backgrounds.
• Team Player: An industrious and cooperative nature to foster harmonious working relationships with colleagues, leadership, community partners and community members.
• Education: Bachelor’s degree in social work, psychology, sociology, or another related field is preferred. In place of a related degree, candidates with a bachelor's degree in a non-similar field or any combination of relevant experience and education related to the functions of the job will be considered.
• Bi-lingual: Fluent in both English and Spanish
• Valid Driver's License: Ability to travel throughout the service area
• Prior CPR/First Aid certification
  
  
  

Preferred Qualifications:

• Two years of working experience in the case management or comparable social services role.
• Prior experience working with pregnant, postpartum, or parenting families in a community based setting
• Knowledge of The Joint Commission regulations
• Knowledge of community resources in Dauphin County and surrounding areas
  
  
  

EOE