Case Manager - Behavioral Health

West Tennessee Healthcare; Tennessee; On-site; USD 42,000 - 62,000; Full time

Job summary

West Tennessee Healthcare in Dyersburg, TN seeks a Case Manager to provide, coordinate and monitor case management services for a diverse mental health caseload. The role covers eight hours daily, five days weekly, with on-call needs as designated by the agency.

The position requires a behavioral health-related bachelor’s degree or RN license, a valid driver’s license, and emergency behavior management training within 90 days. Prior behavioral health experience is preferred.

Qualifications

• Bachelor’s degree in a behavioral health-related field or RN license.
• If another degree, 15 college hours in behavioral health or 1 year behavioral health experience.
• Valid driver’s license.
• Emergency behavior management training within 90 days.

Responsibilities

• Assess consumer strengths, status and goals to plan necessary services.
• Develop an action plan with the consumer to meet goals.
• Provide crisis assistance when needed.
• Assist with daily living to help achieve independence.
• Provide linkage, referral and advocacy to access resources.
• Complete required records and documentation.
• Meet productivity and timely paperwork standards.
• Interact daily with mental health or substance use clients; manage high-risk situations.
• Participate in QA&I and other agency activities.

Skills

Assessment

Action planning

Crisis management

Daily living

Advocacy

Documentation

Productivity

QA&I

Case Management

Education

Bachelor’s degree in behavioral health

RN license

15 college hours behavioral health

1 year behavioral health experience

Job description

Category:

Professional

City:

Dyersburg

State:

Tennessee

Shift:

Day (United States of America)

Job Description Summary:

Responsible for providing, coordinating and monitoring a variety of Case Management Services to a designated caseload of Mental Health consumers. Caseload may be any combination of Mental Health consumers ranging from pediatric, adolescent, adult and/or geriatric ages. Under the supervision of the Clinical Manager, Case Manager is responsible for providing, coordinating and monitoring services for their respective caseloads, eight hours per day, five days per week. Employee is subject to on call by the Department as designated by the needs of the agency.

ESSENTIAL JOB FUNCTIONS:

• Completes a comprehensive assessment of the consumer’s strengths, current status and goals to ensure necessary services are provided.
• Develops an action plan with the consumer to obtain service goals.
• Provides crisis assistance in situations where immediate attention is warranted.
• Provides daily living assistance to help the consumer achieve service plan goals and enhance their ability to live independently or in a home with others.
• Provides linkage, referral and advocacy and services to help the consumer access and mobilize resources to meet their needs.
• Completes required records, forms and other documentation according to agency guidelines.
• Meets or exceeds agency standards related to productivity and timely completion of paperwork.
• Have daily interactions with clients who are mentally ill, seriously emotionally disturbed and/or chemically dependent who, due to their impairment, are at high risk for labile, volatile and/or unpredictable behavior.
• Performs related responsibilities as required or directed.

Participates in QA&I, Utilization Management and other agency functions.

• Adheres to Case Management Guidelines/Standards as noted by TennCareStandards .

JOB SPECIFICATIONS:

EDUCATION:

• Must have skills and proficiencies in the principles, concepts and techniques of the Mental Health Profession. Individual must have at least a Bachelor’s degree in a behavioral health-related field of counseling, psychology, social work, sociology, or a behavioral science field or must be licensed as an RN. Individuals with a Bachelor’s degree in an area other than behavioral health must have fifteen (15) college level semester hours of coursework in behavioral health or one (1) year of work experience in behavioral health setting.

LICENSURE, REGISTRATION, CERTIFICATION:

• Have a valid driver’s license.
• Emergency behavior management training within 90 day orientation period and maintained throughout employment.

EXPERIENCE:

• One year of behavioral health care experience preferred.

NONDISCRIMINATION NOTICE STATEMENT

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.