Case Manager- Behavioral Health

Community Health Centers of Pinellas, Inc.; Clearwater (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health benefits

Retirement plan

Tuition assistance

Quarterly incentives

Career growth

Job summary

Evara Health is seeking a Case Manager- Behavioral Health to provide assessment, care coordination, and ongoing support for patients with behavioral health needs in Clearwater, FL. You will work with providers to promote engagement in therapy, treatment adherence, and patient satisfaction.

The role emphasizes coordinating care plans, addressing social determinants of health, and reporting outcomes while maintaining HIPAA compliance and high-quality, patient-centered care.

Qualifications

• Bachelor’s degree from an accredited four-year college or university in social work, psychology, or a human services field.
• Certified Case Manager preferred but not required

Responsibilities

• Assess social determinants of health to develop patient-centered care plans.
• Coordinate internal and external referrals for behavioral health services and related resources.
• Conduct in-person and virtual check-ins to monitor progress and treatment goals.
• Maintain accurate EHR documentation and program outcomes.
• Collaborate with patients, families, and providers while ensuring HIPAA compliance.

Skills

Patient assessment

Case management

Care coordination

Documentation

HIPAA compliance

Cultural competence

Education

Bachelor's degree in social work/psychology/related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager- Behavioral Health

Behavioral Health Full Time Center Support Clearwater, FL, US

2 days ago Requisition ID: 3329

Join Evara Health—Driven by Purpose, Powered by People.

At Evara Health, we believe healthcare is about more than treating patients—it’s about transforming lives and strengthening the communities we serve. As a nonprofit community health center with 17 locations and mobile health units across Pinellas County, we provide high-quality, accessible care while creating meaningful opportunities for our employees to make a difference every day. Recognized as a USA TODAY Top Workplace, Evara Health is proud to foster a mission-driven culture where people are valued, collaboration matters, and employees can grow while doing work that has a real impact.

Build a career that goes beyond a job—it changes lives.

About This Role:

The Case Manager- Behavioral Health provides assessment, care coordination, and ongoing support to patients with behavioral health needs, and their families. This role addresses social determinants of health, supports patient-centered goal setting, and promotes engagement in therapy, continuity of care, and overall patient satisfaction. Working closely with providers and therapists, the Case Manager coordinates care plans and helps patients achieve their goals while supporting Evara Health’s mission and commitment to quality, patient-centered care.

What You'll Do:

• Patient Assessment & Case Management
  • Manage an assigned patient caseload, screen for common mental health and substance use disorders, and assess social determinants of health to develop patient-centered care plans.
  • Provide culturally competent, strength-based, recovery-oriented case management through ongoing outreach, education, and support for patients and their families.
    
• Care Coordination & Treatment Follow-Up
  • Coordinate internal and external referrals for behavioral health services, substance use treatment, housing assistance, vocational rehabilitation, and other community resources.
  • Reinforce clinical recommendations, medication adherence, lab completion, nutrition guidance, and referral follow-through while collaborating with primary care providers and behavioral health professionals.
    
• Conduct in-person and virtual patient check-ins to monitor progress, identify changes in health status, and support treatment goals, including regular contact with patients on active safety plans.
• Use appropriate crisis intervention skills, help prevent crises when possible, ensure patient safety, and promptly report risks or concerns to the supervisor.
  
• Documentation, Reporting & Outcomes
  • Maintain timely, accurate EHR documentation, case notes, care plans, assessments, and outcome measures in accordance with Evara Health standards.
  • Track caseload activity, patient follow-up, clinical outcomes, and service linkages; complete quarterly patient summaries and submit required data and reports on time.
    
• Participate in regular caseload consultations and meetings with the program manager to review patient needs, treatment progress, and job performance.
• Collaborate with patients, families, providers, and community partners while complying with Evara Health, HIPAA, state, federal, and accreditation requirements.

Why You’ll Love Working Here:

• Meaningful Impact: From children to adults, our teams help meet the healthcare needs of communities across Pinellas County, impacting more than 75,000 lives each year. No matter your role, your work contributes to expanding access to care and improving the health of the communities that need us most.
• Career Growth: Whether you’re building your career from an entry-level role through our Pathways training programs or preparing to grow into leadership through the Healthcare Management Academy, we offer development programs designed to support your career journey and help you grow at Evara Health.
• Culture:Join a USA TODAY Top Workplace where people are at the heart of what we do. From theme days and team celebrations to organization-wide events, recognition and opportunities to share your voice, we work hard to create a culture where you can have fun, feel connected, and know your contributions as a healthcare professional are valued.

Required Education & Experience:

• Bachelor’s degree from an accredited four-year college or university with a degree in social work, psychology, or human services related field

Licenses, Certification, or Registration:

• Certified Case Manager preferred but not required

At Evara Health, we are Driven by Purpose. Powered by People. Every role contributes to our mission of improving the health of our communities, and every employee plays a part in making that mission possible.

• Generous Paid Time Off: Enjoy 15 days of paid time off each year, with the option to cash out eligible unused PTO.
• Paid Holidays & Birthday: Enjoy 10 paid holidays each year, plus an additional paid day off to celebrate your birthday.
• Comprehensive Health Benefits: Access medical, dental, and vision coverage designed to support you and your family, plus free healthcare services at Evara Health for eligible employees and dependents. Additional benefits and wellness resources are also available to support your overall health and well-being.
• Retirement Planning:Build toward your future with employer contributions of up to 4% of your salary, along with guidance and resources to help you plan for retirement.
• Professional Development & Education: Eligible employees can receive up to $1,500 per year toward continued education and professional development expenses, including tuition, licensure, certifications, conferences, and other approved learning opportunities.
• Quarterly Incentive Opportunities: Share in our collective success through quarterly incentive programs that recognize eligible employees for helping Evara Health achieve key organizational, team, and performance goals.
• Career Growth & Advancement: Grow your career at an organization committed to developing its people, with opportunities to build new skills, take on greater responsibility, and advance into leadership or other roles across Evara Health

At Evara Health, we are Driven by Purpose. Powered by People. Every role contributes to our mission of improving the health of our communities, and every employee plays a part in making that mission possible.

Join Evara Health—Driven by Purpose. Powered by People.

This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com .