Case Manager Assistant - Personal Injury Law Firm, Los Angeles, CA

Sepulveda Sanchez Law, PC; Los Angeles (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a proactive Case Manager Assistant to join their dynamic team in Downtown LA. This full-time, in-office role demands exceptional organizational skills and a positive, solution-oriented mindset. You will be responsible for managing pre-litigation personal injury cases, ensuring timely communication with clients, and coordinating with healthcare providers. If you thrive in a fast-paced environment and are passionate about providing top-notch service, this opportunity offers a chance to grow within a supportive firm that values professional development and teamwork. Join a culture that fosters collaboration and excellence!

Benefits

Medical

Dental

401K

Parking

Team Culture Events

Professional Training & Development

Qualifications

• Experience in Personal Injury pre-litigation with strong understanding of processes.
• Fluency in English and Spanish preferred for effective client communication.

Responsibilities

• Assist in managing pre-litigation personal injury cases and client communication.
• Request medical records and manage treatment schedules for clients.

Skills

Organizational Skills

Communication Skills

Positive Attitude

Time Management

Detail Orientation

Job description

You will be evaluated for this position based on your ability to follow instructions. In order to apply, DO NOT apply through Workables. Please call 213-289-0619, and listen to the message for further instructions.

Case Manager - Assistant

This is a full-time, Downtown LA-based, in-office role.

The ideal candidate will be highly organized, proactive, and possess a positive, solution-seeking demeanor. The role requires a comprehensive understanding of the pre-litigation process in personal injury cases, including the ability to effectively manage case files, communicate with clients, and handle medical and billing records.

Responsibilities:

• Assist in managing pre-litigation personal injury cases, ensuring all necessary tasks are completed in a timely manner.
• Request and obtain medical and billing records for personal injury cases, ensuring all documentation is accurate and up to date.
• Communicate with clients regularly to provide updates on their cases, gather necessary information, and answer questions.
• Manage treatment schedules and coordinate with healthcare providers to ensure clients receive appropriate care.
• Handle and manage liens associated with cases, including negotiating or resolving them as necessary.
• Prepare cases for demand.
• Conduct intakes on potential new clients, including evaluating and documenting potential cases, and eventually signing up said cases.
• Maintain and organize case files, ensuring all documents are properly accessible.
• Collaborate with the legal team to ensure all aspects of the case are handled efficiently.
• Ensure timely communication with clients, medical providers, and the legal team, providing a high level of customer service throughout the process.

Requirements:

• Experience in Personal Injury pre-litigation, with a strong understanding of the process and relevant tasks.
• Proven ability to request and manage medical and billing records, treatment coordination, and handling liens.
• Fluency in English and Spanish, preferred.
• Exceptional organizational skills, with a keen attention to detail.
• Strong communication skills, both verbal and written.
• Must be able to maintain a positive approach and a high level of professionalism at all times.
• Ability to work independently and as part of a collaborative team.
• Assist as needed.

Work Conditions:

• Full-time, in-office, Koreatown LA position.
• Must be proactive and able to manage multiple cases/priorities simultaneously.
• Fast-paced, critical accuracy, thorough completion of workload.

Growing Firm - opportunities abound.

Benefits:

• Medical
• Dental
• 401K
• Parking
• Team, Culture events
• Professional Training & Development