Case Manager Assistant: Client Support & IDP Services

Confederated Tribes Of The Colville Reservation; Nespelem, Omak (WA, WA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer contributions

Paid holidays

Sick leave

Annual leave

Job summary

The Confederated Tribes of the Colville Reservation in Nespelem, WA is hiring a Case Manager Assistant. This non-exempt role supports Case Managers, assesses client needs, and assists with IDP processes under supervision.

You will perform customer-service transactions, data entry, filing, and other clerical duties while collaborating with tribal agencies to provide comprehensive client support.

Qualifications

• Requires a high diploma and 24 months of experience demonstrating the ability to perform the functions of this position.
• Possess and maintain a valid State Driver's License.
• Knowledge of Welfare Reform and Workforce development.
• Proficient with basic office equipment and Google Suite.
• Ability to maintain detailed client records and prepare reports.

Responsibilities

• Assist Case Managers and support IDP development and implementation.
• Provide customer service-oriented transactions, data entry, and clerical support.
• Coordinate with Tribal agencies and clients to deliver case management services.
• Maintain accurate and detailed client records and prepare regulatory reports.

Skills

Customer service

Data entry

Google Suite

Communication skills

Education

High school diploma

Tools

Google Suite

Job description

The Confederated Tribes of the Colville Reservation in Nespelem, WA is hiring a Case Manager Assistant. This non-exempt role supports Case Managers, assesses client needs, and assists with IDP processes under supervision.

You will perform customer-service transactions, data entry, filing, and other clerical duties while collaborating with tribal agencies to provide comprehensive client support.