Case Manager Assistant

PACS Group (United Kingdom); United States; On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401(k)

Job summary

Peninsula Post Acute is seeking a reliable Case Manager Assistant to join our team. This full-time role provides administrative and care coordination support to ensure residents receive timely services and smooth transitions during stays and discharges.

The ideal candidate is organized, detail-oriented, with strong communication skills and a commitment to patient-centered service. Experience in healthcare settings is preferred; we offer competitive pay and benefits.

Qualifications

• Previous experience in healthcare, skilled nursing, rehabilitation, social services, case management, or related field preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Dependable with strong follow-through and attention to detail.
• Ability to prioritize responsibilities in a fast-paced environment.
• Proficient with computers and standard office applications.
• Ability to work effectively with residents, families, and interdisciplinary teams.
• Positive attitude, strong work ethic, and willingness to assist where needed.

Responsibilities

• Assist Case Managers with daily administrative and coordination duties.
• Communicate with residents, families, hospitals, healthcare providers, and community agencies.
• Support discharge planning and coordination of post-discharge services.
• Maintain accurate documentation and resident records.
• Assist with referrals, appointments, transportation arrangements, and follow-up services.
• Coordinate information between departments to ensure timely completion of tasks.
• Monitor outstanding items and follow through to completion.
• Maintain confidentiality and comply with HIPAA and facility policies.
• Provide professional, compassionate support to residents and their families.
• Perform additional duties as assigned to support the Case Management department.

Skills

Organizational skills

Multitasking

Communication

Customer service

Dependable

Attention to detail

Prioritization

Office IT skills

Team collaboration

Healthcare experience

Tools

Microsoft Office

Job description

Case Manager Assistant - Full Time

Peninsula Post Acute

Pay Rate: $30.00-$35.00 per hour (DOE)

Schedule: Full Time

Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 401(k), and more

Peninsula Post Acute is seeking a reliable, dependable, and compassionate Case Manager Assistant to join our team. We are looking for someone who takes initiative, follows through on responsibilities, communicates effectively, and can be counted on to support residents, families, and the Case Management team every day.

This is an excellent opportunity for an organized professional who enjoys helping others and thrives in a fast-paced healthcare environment.

Position Overview

The Case Manager Assistant provides administrative and care coordination support to the Case Management department, helping ensure residents receive timely services and a smooth transition throughout their stay and discharge process.

The ideal candidate is dependable, detail-oriented, professional, and committed to delivering excellent customer service while working collaboratively with residents, families, healthcare providers, and interdisciplinary team members.

Key Responsibilities

• Assist Case Managers with daily administrative and coordination duties.
• Communicate with residents, families, hospitals, healthcare providers, and community agencies.
• Support discharge planning and coordination of post-discharge services.
• Maintain accurate documentation and resident records.
• Assist with referrals, appointments, transportation arrangements, and follow-up services.
• Coordinate information between departments to ensure timely completion of tasks.
• Monitor outstanding items and follow through to completion.
• Maintain confidentiality and comply with HIPAA and facility policies.
• Provide professional, compassionate support to residents and their families.
• Perform additional duties as assigned to support the Case Management department.

Qualifications

• Previous experience in healthcare, skilled nursing, rehabilitation, social services, case management, or a related field preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Dependable with strong follow-through and attention to detail.
• Ability to prioritize responsibilities in a fast-paced environment.
• Proficient with computers and standard office applications.
• Ability to work effectively with residents, families, and interdisciplinary teams.
• Positive attitude, strong work ethic, and willingness to assist where needed.

Why Join Peninsula Post Acute?

At Peninsula Post Acute, we value team members who are compassionate, reliable, and committed to providing exceptional resident care. If you are looking for a rewarding career where your work makes a difference every day, we encourage you to apply.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.