Case Manager Assistant

Shawnee Health; Carterville (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employer and Voluntary Paid Life

Employer Paid Long Term Disability

Voluntary Short-Term Disability

Accident Insurance

Critical Illness Insurance

Flexible Spending Account

Dependent Care Account

Job summary

Shawnee Health is seeking a Case Manager Assistant for the Carterville area to support the Administrative Social Services Supervisor. The role involves answering calls, guiding clients, conducting intake interviews, verifying eligibility, and maintaining organized records.

Responsibilities include data entry, communication with external agencies, and attending trainings. A business office procedures course and a degree in business/office management are preferred, with competitive benefits and

Qualifications

• Training course in business office procedures/ secretarial duties with excellent communication skills both written and verbal required.

Responsibilities

• Answers telephones, provides information on services, takes messages and transmits messages to appropriate personnel in a timely manner.
• Meets and greets the public in person and by telephone. Interacts with outside agencies regularly.
• Conducts intake interviews utilizing program specific intake forms and processes.
• Verifies participant’s status in State of Illinois data base prior to assessment authorization when necessary.
• Maintains filing system on a daily basis including file setup, cross referencing, terminating and purging files.
• Copies and mails pertinent documents.
• Provides administrative management of participant services including provider and participant specific issues.
• Performs data entry into assigned data base. Attends in-service and required training sessions both locally and out-of-area.

Skills

Excellent communication skills

Education

Associate’s or Bachelor’s Degree in business/office management

Job description

Shawnee Health – Case Manager Assistant

Join Southern Illinois’ leading healthcare organization, with over 350 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life.

Shawnee Health – Case Manager Assistant

Join Southern Illinois’ leading healthcare organization, with over 350 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life.

Case Manager Assistant

Case Manager Assistant for our Shawnee Health Shawnee Alliance Carterville office. This position reports directly to the Administrative Social Services Supervisor.

Responsibilities

• Answers telephones, provides information on services, takes Messages and transmits messages to appropriate personnel in a timely manner. Projects self in a caring, helping manner at all times.
• Meets and greets the public in person and by telephone. Interacts with outside agencies regularly.
• Conducts Intake interviews utilizing program specific Intake forms and processes.
• Verifies participant’s status in State of Illinois data base prior to assessment authorization when necessary.
• Maintains filing system on a daily basis including file set up, cross referencing, terminating and purging files.
• Copies and mails pertinent documents.
• Provides administrative management of participant services including provider and participant specific issues.
• Performs data entry into assigned data base. Attends in-service and required training sessions both locally and out-of-area.

Requirements

• A training course in business office procedures/ secretarial duties with excellent communication skills both written and verbal required.
• Associate’s or Bachelor’s Degree in business/office management preferred
• Must have general knowledge of office equipment operation and competent in the use of computers.

Hourly Range

$16.00 - $17.00; Exceptional experience may warrant higher compensation.

Comprehensive Benefits Package

• Health Insurance
• Dental Insurance
• Vision Insurance
• Employer and Voluntary Paid Life
• Employer Paid Long Term Disability
• Voluntary Short-Term Disability
• Accident Insurance
• Critical Illness Insurance
• Flexible Spending Account
• Dependent Care Account

Call & Incentive Compensation

Care Coordinators, Case Manager Assistants, and Adult Protective Services Case Workers and Specialists are eligible for call compensation. Care Coordinators are eligible for incentive compensation.

For more information, please visit the web address below:

https://www.shawneehealth.com/join-our-team/employee-benefits/