Case Manager

Copa Health; Mesa (AZ); Presencial; USD 31.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Health coverage

Dental & Vision

PTO 3 weeks

Wellness day

Holidays 10

Tuition reimbursement

Retirement plan

Employee assistance program

Life insurance & disability

Descripción de la vacante

Copa Health is seeking full-time Case Managers to join our Arizona-based behavioral health and integrated care team. You will help develop and implement Integrated Service Plans (ISP) and coordinate services with medical, behavioral health, and wellness providers.

Strong documentation and teamwork are essential, along with driving recovery goals with members. We offer a comprehensive benefits package, including health coverage, PTO, retirement, and tuition reimbursement.

Formación

• Bachelor’s degree in behavioral health field and completion of Copa Health's Case Manager Trainee Program or related experience in behavioral health.
• Experience in coordinating care and creating integrated service plans preferred.
• Excellent communication and documentation skills.

Responsabilidades

• Engage and coordinate care with participants, families, and providers to implement the Integrated Service Plan.
• Develop and manage the Integrated Service Plan (ISP) within required timeframes.
• Contribute to the integrated comprehensive assessment and ISP development.
• Provide ongoing care and review progress of members’ recovery goals.
• Ensure documentation is current and accurate across all providers.
• Assist in meeting program needs and comply with safety requirements.

Conocimientos

Bilingual English/Spanish

Educación

Bachelor’s degree in behavioral health

Descripción del empleo

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well‑being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well‑being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax‑free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting Pay: $22.50-$24.00

Who We’re looking for

We’re seeking Full-Time Case Managers to join our dynamic healthcare team. The Case Managerparticipates in the development of the integrated comprehensiveassessment and Integrated Service Plan (ISP) and implements services to members in accordance with theirplan and provides ongoing care and reviews progress. Coordinates with all involved healthcare, behavioralhealth and wellness providers and maintains current documentation on members’ progress in managingchronic medical and psychiatric conditions and assists the individual in achieving their recovery goals.

Key Responsibilities

• Works collaboratively with the integrated care team to engage, educate, communicate, and coordinate care with service participants, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the Integrated Service Plan are implemented.
• Develops and maintains and manages the Integrated Service Plan (ISP) within required time-frame.
• Participates in the development of the integrated comprehensive assessment and Integrated Service Plan (ISP).
• Implements services to members in accordance with their plan and provides ongoing care and reviews progress.
• Coordinates with all involved healthcare, behavioral health and wellness providers and maintains current documentation on members’ progress in managing chronic medical and psychiatric conditions and assists the individual in achieving their recovery goals.
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department

Qualifications

• Bachelor’s degree in behavioral health field plus completion of Copa Health's Case Manager Trainee Program; or
• Bachelor’s degree in unrelated field and at least one (1) year of full‑time direct care experience in behavioral health; or
• Associate degree in behavioral health related field and two (2) years of full‑time direct care experience in behavioral health experience; or
• High school diploma or high school equivalency diploma and four (4) years of full‑time direct care experience in behavioral health.
• AZ valid Driver’s License, vehicle with state minimum insurance coverage and able to meet Copa Health company driving requirements and safety sensitive requirements.
• Safety sensitive is any job that includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others
• Bilingual (English/Spanish) preferred.

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.