Case Manager Aletha R Wright

Volunteers of America Delaware Valley; Camden (NJ); Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

Volunteers of America Delaware Valley is seeking a dedicated Case Manager to assess clients, create service plans, and coordinate linked services. You will conduct assessments, update plans with client input, and connect clients with needed resources while maintaining confidentiality.

The role requires strong communication and organizational skills, with ability to facilitate meetings, track progress, and document activities per program guidelines.

Qualifications

• Bachelor's degree in Human Services or related field.
• Effective written and verbal communication skills.
• Basic computer skills.

Responsabilités

• Conduct risk/needs assessments and develop service plans for all clients.
• Schedule and facilitate case management meetings with clients, workshops, programs, and groups.
• Identify and develop resources and link clients to needed services.

Connaissances

Written communication

Verbal communication

Client interaction

Formation

Bachelor's degree in Human Services or related field

Description du poste

Responsible for conducting risk/needs assessments and developing service plans for all clients assigned to their caseload. Schedule and facilitate case management meetings with clients, facilitate scheduled workshops, programs, and groups addressing clients' needs, and develop resources for needed client services.

Scope of Duties:

• Conduct orientation and assessment of all new clients via the approved agency Assessment Tools.
• Complete Service Plans on all assigned clients based on approved agency assessment tools with client input.
• Monitor and document client progress according to funding source standards and/or operational policy and procedures.
• Update service plan with client input.
• Schedule and facilitate case management meetings with clients as required.
• Identify and/or develop resources and link clients to needed services.
• Facilitate scheduled workshops/programs/groups addressing client's needs.
• Fulfill obligations of training agreements entered into for core curriculum programs.
• Develop appropriate discharge plan on all assigned clients as per contractual requirements.
• Facilitate house meetings as needed.
• Participate in required internal/external Treatment Team meetings.
• Complete all required reports and other documentation.
• Demonstrate competency in program related certifications.
• Provide support to program assistant function.
• Act as liaison between funding source and community resources and program.
• Advocate on behalf of needs of program participants (clients).
• Ensure access to appropriate recreational venues.
• Attend hearings as subpoenaed or assigned.
• Interact verbally and non-verbally with all clients, staff, and outside contacts professionally with respect and courtesy.
• Maintain client and staff confidentiality in compliance with administrative policies and procedures.
• Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.

ADA Essential Functions:

• Regularly required to stand and walk.
• Occasionally lift and move up to 25 lbs.
• Ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point.

Qualifications

Education

Required

Bachelors or better in Human Services or related field.

Experience

Required

Bachelors degree preferably in a Human Services field. Transferable experience is preferred. Must possess effective written and verbal communication skills, and an ability to interact appropriately with clientele. Basic computer skills are preferred.

Licenses & Certifications

Required

Valid Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.