Case Manager (Adult Protective Services)

County of DuPage; Wheaton (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Pension

Deferred compensation plan

Tuition reimbursement

Pre-paid legal

Credit union

Paid holidays

Vacation time

Sick time

Paid Leave

Job summary

DuPage County is seeking a dedicated Case Manager within the Department of Community Services to coordinate services for adults and families. You will perform comprehensive assessments, develop service plans, and provide follow-up to ensure successful outcomes.

The role emphasizes accurate documentation and effective communication with clients and partners. Required qualifications include a BA/BS in a related field or RN/LPN, with at least one year of assessment experience and a valid Illinois

Qualifications

• B.A./B.S. in Social Science, Human Services, Social Work, or RN/LPN.
• At least 1 year of experience in assessment or service provision.
• Valid Illinois driver’s license.
• Some programs may allow years of experience to substitute education.

Responsibilities

• Conducts a comprehensive assessment by interviewing the client in person to assess needs.
• Determines clients’ needs and eligibilities for services.
• Develops service plans and provides follow-up and case management.
• Completes mandated paperwork accurately and in a timely manner.
• Utilizes various computer programs for daily tasks and reports.
• Performs other related duties as required.

Skills

Assessment

Case management

Communication

Spanish language (preferred)

Education

B.A. or B.S. in Social Science / Human Services / Social Work or RN/LPN

Tools

Microsoft Office

Job description

We are pleased to offer the opportunity to work as a Case Manager within the DuPage County Department of Community Services. Case Managers provide comprehensive case management and/or service coordination in a variety of areas. The current Case Manager opening is in the following programs/assignment area:

Adult Protective Services

Responds to all reports of suspected abuse or self-neglect of persons with disabilities age 18-59 and those age 60 and over in DuPage County, that occurred in a domestic setting.

These positions are dependent on available grant funding.

This position is eligible for our complete benefit package including medical, dental and vision insurance, flexible spending accounts, life insurance, pension, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. As a team member at DuPage County, you will also have access to time off with pay on Designated Holidays or holiday pay if required to work, Vacation time, Sick time and Paid Leave.

To learn more about the cost and coverage of the benefits plan, visit Employees Benefit Information.

For detailed information on paid time off, visit Employee Policy Manual, Section 5

DuPage County is an Equal Opportunity Employer

Responsibilities Include:

• Conducts a comprehensive assessment by interviewing the client in person to assess their needs
• Determines clients’ needs and eligibilities for services
• Promotes awareness of available services and assists clients with making decisions
• Develops service plans
• Provides follow-up, monitoring, and case management
• Completes all mandated paperwork with accuracy and in a timely manner
• Utilizes various computer programs for daily tasks and reports
• Performs other related duties as required

Requirements include the following experience or equivalent combination of training and experience:

• Completion of a B.A. or a B.S. Degree in Social Science, Human Services, Social Work, or a related field or be a RN or LPN
• One (1) year of experience in assessment or service provision
• Certain programs may allow years of experience to replace educational requirements
• Must possess and maintain in good standing, a valid Illinois Driver’s License

The preferred candidate will:

• Have the ability to read, write and speak fluently in Spanish

A pre-employment background check is required.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work: Exerting up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Use of arm and /or leg controls requires exertion of forces greater than for sedentary work.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel by automobile in all weather conditions to varied residential and on‑site environments based on assignment. May include exposure to noxious odors, hoarding, unsanitary conditions and other related conditions and situations. The noise level in the work environment is usually moderate.