Medical Case Manager Part-Time (Finance)
• Great Work Life Balance!
• Quarterly Bonus Program!
• Free CEUs for licenses and certificates
• License and national certification reimbursement
This is a part-time work-from-home position requiring local travel within the Houston, TX region for field case management.
- RN degree required
- National certifications such as CCM, CRC, COHN, CRRC are preferred
- Prior workers' compensation case management experience is preferred
The role involves providing effective, cost-efficient case management services in accordance with URAC standards, CMSA Standards of Practice, and Broadspire QA Guidelines. Services are delivered to patients/employees under various insurance lines including Workers' Compensation, Group Health, Liability, Disability, and Care Management.
- An associate's degree or relevant coursework/certification in Nursing is required; a BSN is preferred.
- 1-3 years of diverse clinical experience and one of the following:
- Certification from the URAC-approved list (preferred); or
- An active RN license.
- Compliance with state requirements regarding national certifications is mandatory.
- Basic knowledge of case management practices and the ability to quickly learn workers' compensation products and services.
- Excellent communication skills, both oral and written, for effective collaboration and documentation.
- Strong analytical and customer service skills to resolve case management issues.
- Proficiency with Microsoft Office and Lotus Notes.
- Ability to build collaborative relationships with claims adjusters, employers, patients, and attorneys.
- Skills in data analysis and process improvement.
- Strong organizational skills to manage multiple tasks.
- Leadership qualities with an understanding of supervisory principles.
- Position may require COVID-19 vaccination as per law.
- Active RN licensure in good standing in the home state.
- Must meet specific requirements to provide medical case management services.
- Having at least one national certification (CCM, CDMS, CRRN, COHN) is preferred; if not, plan to obtain within 36 months.
- Certification is necessary for advancement to Senior Medical Case Management.
- Travel may constitute approximately 70% of work time.
- Valid driver's license required.
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- Review case records, analyze data, evaluate medical status, and identify needs and obstacles to medical resolution and return-to-work (RTW).
- Provide opinions on case costs, treatment plans, outcomes, and make recommendations to meet case management goals, including RTW.
- Meet administrative standards for productivity, time management, and QA with minimal supervision.
- Perform job site evaluations as needed.
- Facilitate timely RTW by establishing professional relationships with injured workers, physicians, and employers, and coordinate RTW efforts.
- Maintain communication with claims adjusters and other involved parties.
- Obtain and review medical records, and coordinate with physicians for reviews and IMEs.
- Utilize clinical expertise to interpret medical information and provide assessments.
- Travel approximately 70% of the time to various locations to support case resolution.
- Meet monthly productivity and QA standards.
- Review cases with supervisors regularly.
- Uphold company standards and demonstrate excellent customer service and professionalism.
- Approach problem-solving independently using available resources.
- Perform other duties as assigned.