Case Manager 1 (Bilingual Russian) - Long Term Services & Support

Multnomah County; Portland (OR); On-site; USD 40,000 - 50,000; Full time

Job summary

Multnomah County Department of County Human Services (DCHS), Aging, Disability and Veteran Services (ADVSD), is seeking a Russian bilingual Case Manager 1 (CM1) to determine eligibility for cash, food, and medical benefits for Oregon residents.

The CM1 conducts interviews, accesses multiple computer systems, and determines eligibility according to Oregon rules to issue benefits in a timely manner. Reading, writing, and speaking Russian are essential, with a 5% bilingual premium for hours worked.

Qualifications

• Advanced level in Russian (speak, read and write). Language testing required.
• Bilingual pay: 5% premium on all hours worked.

Responsibilities

• Determine eligibility for cash, food, and medical benefits.
• Conduct interviews to gather information and verify eligibility.
• Access multiple computer applications and apply rules to issue benefits.
• Promote person-centered care and work independently or in a team.

Skills

Russian language

Education

Associate's degree

Job description

Pay Range: $29.29 - $36.03 Hourly Department: Department of County Human Services (DCHS) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): September 28, 2026

The Opportunity:

Please note: This recruitment will remain open until the close date listed or until 150 applications are received - whichever event occurs first. If you have a passion and drive to serve others we invite you to apply!

Overview:

Multnomah County Department of County Human Services (DCHS), Aging, Disability and Veteran Services (ADVSD) is excited to announce we are currently seeking an experienced individual to provide services as a Russian bilingual Case Manager 1. The Case Manager 1 (CM1) position provides eligibility determination services to applicants for cash, food, and medical benefits administered by the State of Oregon. The person in this position conducts interviews in order to gather pertinent information, accesses multiple computer applications, and determines eligibility according to Oregon Administrative Rules and procedures in order to issue benefits in a timely manner.

The successful candidate will demonstrate:

• Ability to create space and promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
• Ability to navigate, at times highly stressful or emotion situations
• Commitment to delivering person-centered care
• Ability to work both independently and within a team environment
• Ability to identify and develop creative problem solving solutions
• Flexible and adaptable to change
• Proficient in Russian (speak, read and write)

Knowledge Skills and Abilities (KSA):This position requires an advanced level in Russian (speak, read and write). Language testing is required. Bilingual pay: This position receives an additional 5% premium on all hours worked, because of the fluency in Russian language. The eligible list created from this recruitment may be used to fill future regular, limited duration, temporary, on-call, full or part-time assignments within the department

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• Associate's degree (Equivalent training and practical experience may substitute for the educational requirement)
• Two (2) years of paraprofessional level experience providing assistance and services to human services/social service clients, including older adults and persons with physical, developmental and/or multiple disabilities
• Must pass language assessments at an advanced level (speak, read and write)
• Must pass a criminal background check (this step occurs after a job offer)

Preferred Qualifications/Transferable Skills*:

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Respect and appreciation for ethnic and cultural diversity
• Knowledge of cultures, customs and social experiences of communities experiencing marginalization and barriers to opportunity
• Ability to multitask, prioritize, and stay current on clerical tasks
• Strong interpersonal, communication, and organizational skills
• Ability to make decisions based on specific rules and regulations
• Ability to complete work using standard software tools
• Ability to provide excellent customer service to both internal and external customer
• Patience and compassion when dealing with challenging and sometimes emotional situations
• Ability to be flexible and transition between tasks

Transferable Skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

The Selection Process:

Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates Consideration of top candidates through phone screen and/or interview Background and reference checks Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Additional Information:

Type of Position: This AFSCME Local 88 union-represented full-time position is eligible for overtime. Schedule: Core business hours are Monday – Friday, 8:00 AM – 5:00 PM. Location: 11982 NE Glisan Street Portland, OR 97220 In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion:

At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6298 - Case Manager 1 Current Multnomah County employees must apply within Workday We're glad you are considering a career that gives back and supports the community. Working for Multnomah County means having the opportunity to make a real difference in the community, no matter what position you hold. We provide a wide array of essential services including health, community justice, roads, elections, libraries, jails, bridges, tax and assessment, marriage licenses, animal services, mental health and addiction services and more. Our organization’s top priority is to meet the many needs of our residents. Learn more about who we are, what we do, and why it matters.