Bilingual (Spanish) Adult Care Coordinator

Washington County; Hillsboro (OR); Hybrid; USD 80,000 - 97,000; Full time

Job summary

Washington County is seeking a Bilingual (Spanish) Adult Care Coordinator to support adults with severe and persistent mental illness across residential and community settings. The role includes coordinating care from referral through discharge, and guiding clients under Aid and Assist to access services and legal supports.

The position emphasizes collaboration with hospital social workers, health plans/CCOs, housing partners, and other system partners to stabilize symptoms and navigate complex

Qualifications

• Bilingual position requiring Spanish language proficiency and precise writing skills.
• Experience with coordinating care for adults with severe mental illness is preferred.
• Knowledge of Oregon behavioral health resources and systems is beneficial.

Responsibilities

• Coordinate care for adults with SPMI across programs from referral to discharge.
• Assist clients under Aid and Assist orders by connecting to services and supports.
• Collaborate with hospital social workers, health plans/CCOs, and housing partners.
• Attend and facilitate team meetings to support transitions in care.

Skills

Bilingual Spanish

Care coordination

Team collaboration

Documentation

Education

Master's degree in Counseling, Psychology, Social Work or related

3+ years case management experience

Job description

Note: This job will be posted through 11:59 PM of the day prior to the end date listed.

Job Type

Regular

Pay Range

$80,078.28 - $97,315.08 Salary

Department

Health and Human Services

FLSA Exemption Status

Exempt

About The Opportunity

Washington County Behavioral Health Division, within the Department of Health and Human Services, is recruiting for a Bilingual (Spanish) Adult Care Coordinator to join our team.

The Bilingual Adult Care Coordinator will serve adults with severe and persistent mental illness (SPMI) who are involved in several different programs, including licensed residential treatment, Aid and Assist, and occasionally civil commitment. This position will coordinate care throughout the residential care episode from the time of referral until the time of discharge. The care coordinator assists individuals under Aid and Assist orders by connecting them to services and supports that help stabilize symptoms and enable them to navigate the legal system successfully. This includes both individuals who are residing in the community and who are admitted to the Oregon State Hospital for competency restoration. Care coordinators collaborate with a variety of partners on behalf of clients, including hospital social workers, outpatient providers, health plans/CCO’s, legal system partners, housing system partners, natural supports, and more. They will meet with clients to assess system needs and create a plan to assist with system navigation. They will also attend and facilitate team meetings for clients to support transitions in levels of care, including discharges from the Oregon State Hospital or residential treatment programs. Occasionally, they will coordinate care for individuals who are civilly committed to ensure adherence to conditions of commitment and assist with access to services for stabilization during the commitment period.

Bilingual Positions

Designated bilingual positions require that the incumbent have knowledge of another language (primarily Spanish) besides English. It is required to possess precise writing skills (including spelling, grammar, and punctuation), fluent speaking skills, and the ability to communicate clearly and concisely both orally and in writing. Upon successfully passing the applicable proficiency assessments in a selected language, positions that are eligible for the bilingual differential pay will offer in an amount of 5% of the base pay rate, or a flat rate of seventy-five ($75) per pay period, whichever is greater. Pay periods are every two weeks.

Work Schedule

This position may be eligible for a hybrid work schedule including remote work.

Ideal Knowledge, Skills, And Abilities (KSAs)

• Direct experience and knowledge of working with adults with severe and persistent mental illness.
• Experience and knowledge in at least one of the following areas is preferred but not required:
  • Aid and Assist,
  • Behavioral Health Residential Treatment, and/or
  • Civil Commitment.
• Experience and knowledge of behavioral health resources and systems in Oregon, including Medicaid/CCO’s.
• Experience and knowledge of working with clients with dual diagnosis (Behavioral Health and SUD) is preferred but not required.
• Understanding of the needs of communities with various backgrounds in Washington County.
• Strong organizational skills and ability to prioritize and manage a variety of tasks in a fast-paced environment
• Ability to complete accurate documentation in a timely manner
• Strong collaboration skills and ability to build and maintain relationships with clients and system partners.
• Compassionate and strength-oriented

This position is classified as the Senior Mental Health Services Coordinator. To review the complete classification, including the full list of knowledge, skills, and abilities (KSAs) associated with this position, use this link: Senior Mental Health Services Coordinator-Mental Health Classification Specification

Minimum Qualifications

Education and Experience:

• A Master's degree in Counseling, Psychology, Social Work, or related field; AND three (3) years of increasingly responsible experience in providing case management or services coordination in a human services related field. AND
• Must be certified by the Mental Health and Addictions Certification Board of Oregon as a Qualified Mental Health Professional or hold an approved clinical license and meet the criteria of a Qualified Mental Health Professional as defined in the Oregon Administrative Rules.

Additional Requirements

• This position requires successful completion of background check post offer.

About The Department/Division

The Behavioral Health Division has broad responsibilities as the local Community Mental Health Program (CMHP). This position will primarily serve adults with severe and persistent mental illness who are under Aid and Assist orders in the community or at Oregon State Hospital, receiving residential behavioral health treatment, and occasionally for individuals who are civilly committed. If you have a passion for working with adults with complex behavioral health needs and enjoy system navigation and collaboration, please consider joining our team!

Selection Process

You can review our standard selection process here.

Our Commitment To You

Washington County is an equal opportunity employer committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on knowledge, skills, and abilities. Our organization embraces innovation, collaboration, and work-life harmony. We promote employee development and offer an award-winning benefits and wellness program as well as an opportunity to serve and support our vibrant community.

Veterans' Preference

If you are a Veteran and would like to be considered for Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points.

Accommodation Under The Americans With Disabilities Act

Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or email: [e-mail] at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.

Status Of Your Application

You will be advised by email of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email.

Notice:

Washington County is currently undergoing a comprehensive classification and compensation study. The purpose of this project is to create new job descriptions and create new classification and compensation systems. Outcomes of the project will include changes to classification titles, which could impact compensation structures. No one will have their pay rate lowered because of this project. For represented positions, appropriate bargaining processes will be utilized prior to implementation.