Case Manager

Socket.dev; York (York County); On-site; USD 40,000 - 55,000; Full time

Job summary

Socket.dev seeks a Housing and Support Case Manager to empower individuals toward stable housing and personal goals. The role emphasizes compassionate, respectful, and culturally sensitive support within a holistic, person-centered framework.

You will collaborate with diverse teams, document case progress, and coordinate with community resources to ensure comprehensive assistance and safety in all interactions.

Qualifications

• Bachelor’s or equivalent in social services with related experience.
• Clear understanding of human services and housing resources.
• Experience in multidisciplinary team environments is preferred.

Responsibilities

• Assist participants with identifying housing needs and setting goals.
• Prepare and maintain required documentation accurately and timely.
• Coordinate with service providers and community resources for comprehensive support.
• Build rapport with participants, showing empathy and cultural sensitivity.
• Promote engagement through peer and natural supports and monitor progress.
• Ensure safety, accountability, and documentation integrity.

Education

Bachelor’s degree in social science

Associate degree + 2 years human services experience

High School Diploma/GED + 4 years human services experience

Job description

Description

Housing and Support Case Manager

Join our dedicated team as a Housing and Support Case Manager, where you will play a vital role in empowering individuals to achieve stable housing and personal goals. We are committed to fostering a supportive environment that aligns with our agency’s core philosophy and the Mental Health Department’s guiding principles. If you are passionate about making a meaningful difference in people's lives through compassionate, respectful, and culturally sensitive support, we invite you to apply.

Key Responsibilities

• Assist participants with identifying and addressing their housing needs and setting achievable goals.
• Prepare, maintain, and organize all required documentation and records accurately and in a timely manner.
• Coordinate closely with other service providers, agencies, and community resources to ensure comprehensive support for participants.
• Develop rapport and build trusting relationships with program participants, demonstrating empathy and understanding.
• Uphold the agency’s philosophy and principles, including choice, empowerment, cultural sensitivity, and holistic support.
• Promote participant engagement through peer and natural supports, fostering a collaborative and respectful environment.
• Monitor and evaluate participant progress, adjusting support plans as needed to promote success.
• Ensure safety, accountability, and transparency in all interactions and documentation.
• Participate in team meetings, training, and ongoing professional development to stay aligned with best practices and agency policies.

Skills and Qualifications

• Proven experience in case management, social work, or related fields preferred.
• Strong interpersonal and communication skills, with the ability to develop rapport and trust.
• Knowledge of housing resources, mental health principles, and community support systems.
• Ability to work independently and as part of a multidisciplinary team.
• Excellent organizational skills and attention to detail.
• Cultural competence and sensitivity to diverse backgrounds and experiences.
• Valid driver’s license and reliable transportation may be required depending on program needs.
• Commitment to the agency’s values of respect, collaboration, and mutuality.

Our organization values a culture of growth, inclusion, and compassion. We offer opportunities for professional development and a supportive environment where your efforts directly impact the well‑being of the community. If you are dedicated to empowering others and believe in the importance of holistic, person-centered support, we encourage you to apply.

Minimum Qualifications

Bachelor’s degree in social science OR associate degree and two (2) years human services experience preferred; OR High School Diploma/GED and four (4) years human services experience; valid driver’s license. PA State Police Background check. PA Childline. FBI Fingerprint Clearances. E.O.E