Case Manager (Multiple Positions Available)

Family Service Association of Bucks County; Levittown (PA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

12 paid holidays

Floating birthday holiday

Comprehensive benefits

401(k) with employer match

Professional growth opportunities

Employee Life Assistance Program

LifeMart discounts

Job summary

Family Service Association of Bucks County in Langhorne, PA is seeking compassionate Case Managers to join our team. We support individuals and families facing housing instability, homelessness, and related challenges, offering person-centered advocacy and coordinated services.

These full-time roles involve housing access, service plan development, progress monitoring, and collaboration with community partners, with a focus on trauma-informed and Housing First approaches.

Qualifications

• Bachelor’s degree in Social Work or related field, or equivalent combination of education and experience.
• Valid driver’s license required.
• Experience in case management or homelessness services preferred.
• Proficiency with HMIS, Credible, ADP and MS Office.

Responsibilities

• Provide case management, advocacy, and coordination of services for individuals experiencing homelessness.
• Assist clients in accessing housing and community supports.
• Develop individualized service plans and monitor progress.
• Collaborate with internal teams and community partners.
• Ensure documentation compliance per funder and agency standards.
• Apply trauma-informed, Housing First, and harm reduction approaches.

Skills

Communication

Crisis intervention

Problem solving

Organization

Culturally responsive care

Education

Bachelor’s degree in Social Work or related field

Equivalent education/experience

Tools

HMIS

Credible

ADP

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager (Multiple Positions Available)

Full Time Family Service Association Of Bucks County, Langhorne, PA, US

Salary Range: $45,000.00 To $50,000.00 Annually

Case Manager (Multiple Positions Available)

Family Service Association of Bucks County
Locations: Langhorne & Levittown, PA
Employment Type: Full-Time
Salary Range: $45,000–$50,000 annually

Family Service Association of Bucks County is seeking compassionate and dedicated Case Managers to join our team and help make a meaningful difference in the lives of individuals and families in our community. Each year, we support nearly 30,000 individuals as they navigate challenges including substance use, mental health concerns, homelessness, and other life barriers.

Why You’ll Love Working Here

• Work-Life Balance: Regular weekday hours with flexibility for crisis response and resident appointments, 12 paid holidays, and a floating birthday holiday.
• Paid Time Off: Vacation and sick leave to support your well-being and time with loved ones.
• Comprehensive Benefits: Health, dental, and vision insurance; short- and long-term disability; and employer-paid life insurance.
• Financial Wellness: 401(k) plan with employer match and discretionary employer contributions.
• Professional Growth: Continuing education, mentorship, supervision, and opportunities for career advancement.
• Employee Support: Employee Life Assistance Program offering mental health, legal, financial, and personal support resources.
• Perks and Discounts: LifeMart savings on electronics, wellness programs, travel, childcare, and more.

Key Responsibilities

Case Managers provide person-centered support, advocacy, and coordination of services to individuals experiencing homelessness and other complex challenges. Responsibilities include:

• Assist individuals in accessing safe, stable housing and community-based supports.
• Conduct comprehensive assessments and develop individualized service plans.
• Monitor progress toward housing stability, recovery, and self-sufficiency goals.
• Provide case management, advocacy, supportive counseling, and service coordination.
• Connect clients with community resources, benefits, childcare/preschool programs, income supports, and other essential services.
• Provide crisis intervention to promote the safety and well-being of clients, staff, and visitors.
• Support clients with budgeting, financial literacy, and household management skills.
• Participate in resident meetings, discharge planning, and housing transition activities as necessary.
• Maintain accurate and timely documentation according to funder and agency standards.
• Collaborate with internal teams, community partners, and service providers to ensure coordinated care.
• Utilize trauma-informed, Housing First, and harm reduction approaches to care.

Position-Specific Responsibilities

Blended Case Manager (BCM):

• Complete assessments and develop individualized service plans.
• Provide ongoing outreach, service coordination, and advocacy in community-based settings.
• Link individuals to behavioral health, medical, educational, vocational, peer, and self-help resources.
• Coordinate services among multiple providers to support recovery and independence.
• Provide follow-up, aftercare coordination, and ongoing support based on client needs.

Community-Based Case Manager (CBCM):

• Provide outreach and service coordination in a variety of settings, including community locations, apartments, shelters, and offices.
• Support individuals with mental health and/or substance use diagnoses who have experienced chronic homelessness in obtaining permanent housing.
• Assess social determinants of health, housing history, and health-related needs.
• Coordinate with nursing and clinical teams regarding referrals and follow-up services.
• Advocate for clients and assist them in navigating multiple service systems.

Housing First Blended Case Manager (HFBCM):

• Support individuals experiencing homelessness in obtaining and maintaining housing.
• Provide ongoing case management focused on housing stability, recovery, and independence.
• Work collaboratively with community providers to ensure comprehensive support.
• Provide case management services to shelter residents working toward permanent housing solutions.
• Assist residents with housing applications, community referrals, benefits, and discharge planning.
• Support a safe and supportive shelter environment through engagement and crisis response.

Qualifications

• Bachelor’s degree in Social Work, Human Services, or a related field, or an equivalent combination of education and experience.
• Valid driver’s license required.
• Experience in case management, shelter services, homelessness services, or related human services preferred.
• Computer proficiency, including experience with HMIS, Credible, ADP, and Microsoft Office Suite.
• Strong communication, crisis intervention, problem-solving, organization, and culturally responsive care skills.

Equal Opportunity Employer / Commitment to Inclusion

• Family Service Association of Bucks County is an equal opportunity employer. We are committed to fostering an inclusive environment. In accordance with the Americans with Disabilities Act (ADA) and the Pennsylvania Human Relations Act, we provide reasonable accommodations to ensure all employees can perform the essential functions of their roles. If you require accommodation during the application or interview process, please contact our Human Resources Department at [phone].