Case Manager

morganmorganjobsapplynow; Wilmington (DE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Job summary

Morgan & Morgan is seeking a Case Manager to join our team on-site in a fast-paced environment. The role supports attorneys by organizing case files, gathering records, and drafting demands to carriers while maintaining patient confidentiality.

The ideal candidate will be highly organized, customer-focused, and empathetic, with strong communication skills and the ability to manage multiple cases concurrently. This position offers full-time hours with comprehensive benefits.

Qualifications

• Highly organized and able to manage a varied caseload.

Responsibilities

• Interact with clients via telephone and in person.
• Order medical records from providers.
• Obtain documents to support injury/liability positions.
• Communicate with carriers and healthcare providers to obtain records and balances.
• Collaborate with attorneys and team members to manage case files.
• Maintain organized case files from intake to closing.
• Prepare demands and support submissions to carriers under attorney supervision.
• Present case synopsis to attorneys when required.
• Perform other duties as assigned.

Skills

Case management

Client communication

Documentation

Attention to detail

Empathy

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

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