Maritime Case Manager

Morgan & Morgan, P.A.; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading personal injury law firm in Miami is seeking a highly organized Case Manager. The role involves daily client interactions, ordering medical records, obtaining necessary documents, and preparing comprehensive demands under the supervision of an attorney. Ideal candidates should have prior experience as a Personal Injury Case Manager or in a legal role. This position requires strong communication skills, the ability to multi-task in a fast-paced environment, and proficiency in Microsoft Office tools.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Strong writing and communication skills along with attention to detail.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records and communicate with clients and providers.
• Obtain documents to support injury and/or liability positions.
• Maintain organized case files.
• Prepare demands for submission under attorney supervision.

Skills

Customer focused

Empathetic

Strong writing skills

Communication skills

Organized

Multi-tasking

Detail oriented

Team player

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a CaseManager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

Performs other related duties as assigned to meet the needs of the business.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

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