Case Manager

Cahaba Medical Care Foundation; West Centreville (AL); On-site; USD 42,000 - 66,000; Full time

Job summary

Cahaba Medical Care Foundation seeks a Case Manager to provide social services case management for patients, linking them to CMCF programs and community partners. This role supports uninsured patients through Sliding Fee discounts and helps enroll eligible patients in Medicaid/Medicare, while addressing social determinants of health.

The position serves Bibb County Schools and collaborates with clinic staff to connect patients with charity care programs and community resources, coordinating

Qualifications

• Bachelor's Degree in Social Work required.
• Social Work License or plan to obtain license (AL Board).
• Knowledge of behavioral health and social work concepts.
• Excellent organizational, interpersonal and communication skills.
• Strong computer and internet research skills with office software.

Responsibilities

• Administration of the Sliding Fee discount program with the billing office.
• Assist uninsured patients and others in need of Sliding Fee Discount program.
• Identify patients eligible for Medicaid/Medicare and assist enrollment.
• Develop individualized care plans addressing social determinants of health.
• Provide case management for charity care programs (e.g., Bibb Charity Care).
• Support providers with social issues affecting patient well-being.
• Maintain an active list of community resources for patients.
• Assist with medication access through Patient Assistance Programs.
• Manage transportation program for patients and explore options.
• Provide crisis intervention services to patients in need.
• Refer clients to community resources and advocate with agencies.
• Train to become Certified Application Counselor with Marketplace and Medicaid.
• Collaborate with RN/QIO on Case Management/Registry Management.
• Assist with fundraising, community development or outreach as needed.

Skills

Behavioral health knowledge

Interpersonal communication

Organizational skills

Computer skills

Team collaboration

Flexibility

Education

Bachelor's Degree in Social Work

Social Work License or plan to obtain license

Tools

Google Apps

Microsoft Office

Adobe

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

Full Time Professional Centreville, AL, US

4 days ago Requisition ID: 1972

Case Manager

Reports to: Social Services Coordinator

Purpose : Provide social services case management to patients in order to connect patients with resources available through CMCF programs or community partners.

This position will service the Bibb County Schools

Responsibilities:

Administration of the Sliding Fee discount program, in coordination with the billing office, including the uninsured / sliding scale fee payment plans/hardship program

Assisting the front office staff to identify all uninsured patients and other patients in need of the Sliding Fee Discount program.

Assisting billing staff in identifying patients who are eligible for insurance (Medicaid, Medicare) and assist patients in walking through the enrollment process

Assist with patient care planning including helping providers create individualized care plans to address social determinants of health for chronic disease management through individual psychosocial assessment and social service interventions.

Provide case management regarding available charity care programs to assist patients in obtaining additional/specialty medical care, such as Bibb Charity Care, UAB Charity Care, Cooper Green and Project Access

Assisting providers during clinic / patient care hours with ongoing social issues affecting the patients' well-being including financial problems, housing issues, and other community resource needs.

Maintain an active list of community resources in the area serving to use as a resource for patients

Assisting clinic and staff and patients with problems in obtaining needed medications through enrollment in Patient Assistance Programs for medications and researching other options for low cost medications

Management of the transportation program for CMCF patients for CMC related appointment assistance. Also assess and provide patients resources for additional transportation resources as available in the area the patient resides.

Provides crisis intervention services to patients in need

Refers clients to appropriate community resources and advocates for patients by contacting these agencies when necessary on the patient's behalf in coordination with the County and State in dealing with potential issues of abuse or misuse

Complete training processes to become a Certified Application Counselor with the Marketplace and Medicaid

Working with the RN / QIO on Case Management / Registry Management for patients

Assist agency and social service team in any efforts regarding fundraising, community development or outreach

Any other duties as assigned by the Social Service Coordinator

Required Skills:

Bachelors' Degree in Social Work

Social Work License or plan to obtain license (must be, at a minimum, registered with the Alabama Board of Social Work Examiners)

Knowledge of behavioral health and social work concepts

Excellent organizational, interpersonal and communication skills

Strong computer and internet research skills, including high comfort level with office software products (such as Google Apps, Microsoft Office, Adobe)

Ability to work well with various levels of internal management and staff as well as outside vendors and clients

High level of flexibility and willingness to help with the daily tasks