Case Manager

CommonSpirit Health; Valley City (ND); On-site; USD 36,000 - 61,000; Full time

Job summary

CHI Mercy Health Valley City, part of CommonSpirit Health, is seeking a Case Manager to advocate for patients and families, orchestrate comprehensive care plans, and enable safe transitions for sustained well‑being.

You will collaborate with physicians, RNs, and community resources to remove barriers, ensure medical necessity, and support tailored discharge plans with compassionate, critical thinking.

Qualifications

• Bachelor’s degree required (Nursing BSN or Social Work BSW).
• Must hold a current, unencumbered RN or LSW license in North Dakota.

Responsibilities

• Analytical Assessment: gather information to identify complex patient needs and inform decisions with interdisciplinary input.
• Comprehensive Care Coordination: manage high‑risk care plans from pre‑admission to post‑discharge, coordinating teams and resources.
• Clinical Counseling & Support: assess social, emotional, and economic factors; provide actionable treatment recommendations.
• Decisive Problem‑Solving: exercise clinical judgment for timely, informed decisions under pressure.
• Utilization & Quality Review: evaluate care levels, diagnostics, and procedures to mitigate risk and ensure quality.
• Resource Management: monitor admission criteria and regulatory standards to optimize resource use.

Education

Bachelor’s degree in Nursing (BSN), Social Work (BSW)

Job description

Job Summary and Responsibilities

As a Case Manager, you will be a pivotal advocate, orchestrating comprehensive care plans and empowering patients and their families for successful transitions and sustained well‑being.

Every day, you will expertly collaborate with physicians, RNs, departments, and community resources to identify and remove care barriers, develop personalized discharge plans, and ensure medical necessity, all while building trust through compassionate, critical thinking.

To be successful in this role, you will combine acute creative thinking and robust critical assessment skills with a deep commitment to patient advocacy, ensuring tailored solutions and optimal outcomes for every individual.

What you'll do...

• Analytical Assessment: Systematically gathers information to identify complex patient needs, recognizes interdependencies among issues, and incorporates interdisciplinary input for evidence-based decision-making.
• Comprehensive Care Coordination: Manages high‑risk care plans from pre‑admission through post‑discharge. Coordinates interdisciplinary teams to ensure seamless service delivery and resource allocation for complex, multi‑need patients.
• Clinical Counseling & Support: Interviews patients and families to evaluate social, emotional, and economic factors; provides the care team with actionable recommendations for the patient's treatment plan.
• Decisive Problem‑Solving: Exercises sound clinical judgment to make timely, informed decisions, even in uncertain or high‑pressure situations.

Utilization & Quality Review: Consistently evaluates the appropriateness of care levels, diagnostic testing, and clinical procedures to mitigate risk and ensure high‑quality outcomes.

• Resource Management: Monitors admission and continued‑stay criteria against regulatory standards (e.g., Medicare, PRO) and implements communication strategies to optimize resource utilization.

Job Requirements

Required

• Bachelor’s degree in Nursing (BSN), Social Work (BSW), or a closely related field.
• Must hold a current, unencumbered license as a Registered Nurse (RN) or Licensed Social Worker (LSW) in the State of North Dakota.

Preferred Qualifications

• Prior experience in case management.
• Background in acute care settings as a nurse or social worker.

Where You'll Work

CHI Mercy Health Valley City, part of CommonSpirit Health, has been a part of the Valley City community since 1928 when it was founded by the Sisters of Mercy. Their vision was to build healthier communities through a healing ministry. Over the years we’ve progressed to meet the needs of the community. We are always here for you to keep your medical needs close to home and convenient. We are always just down the road and have offered services for decades.

Pay Range

$29.44 - $43.79 /hour