Case Manager

Kimball, Tirey & St. John LLP; San Diego (CA); Hybrid; USD 33,000 - 36,000; Full time

Job summary

Kimball, Tirey & St. John LLP in San Diego is seeking a diligent Case Manager to support clients and attorneys in fast-paced litigation and real estate matters. You will handle inquiries by phone and email, keep case files updated, and ensure timely responses.

This role offers a hybrid schedule, 40 hours weekly, and a compensation package including benefits. The successful candidate will be detail-oriented, skilled at multitasking, and comfortable communicating with courts and process servers.

Qualifications

• Customer service experience in any industry.
• Strong administrative office experience.
• Typing speed of 45 wpm; 55+ wpm preferred.
• Legal knowledge; unlawful detainer experience a plus.

Responsibilities

• Communicate with clients by phone and email to provide timely status updates and respond to inquiries of a non-legal nature.
• Maintain extensive phone contact with the courts, attorneys, and process servers to obtain case-related information.
• Update case files on a daily basis.
• Provide accurate fee quotes to clients.
• Assist with e-filing.
• Complete assigned tasks detailed on daily reports to move cases forward.
• Provide coverage for the receptionist during breaks on a rotating basis.

Skills

Customer service

Administrative knowledge

Typing 45 wpm

Legal knowledge

Unlawful detainer experience

Job description

We are an established real estate law firm with offices across California. Our San Diego office is looking for a Case Manager to join our fast-paced team. If chosen as the successful candidate, you will be responsible for assisting clients and attorneys in legal cases, ensuring timely responses to client questions and concerns. This is a great opportunity for someone interested in pursuing a career in the legal profession.About Us:With over 45 years in the California legal industry and six offices statewide, our firm was founded on a commitment to customer service that has flourished within our culture of inclusion and diversity. We believe in working hard for our clients each day and in taking care of our employees so they are empowered to do their very best work. It is our mission to provide the highest quality, cost-effective legal services to our clients.Compensation:$24.00-$26.00/hourly (DOE)Responsibilities:Communicate with clients by phone and email to provide timely status updates and respond to inquiries of a non-legal natureMaintain extensive phone contact with the courts, attorneys, and process servers to obtain case-related informationUpdate case files on a daily basisProvide accurate fee quotes to clientsAssist with e-filingComplete assigned tasks detailed on daily reports to move cases forwardProvide coverage for the receptionist during breaks on a rotating basisQualifications:We are looking for candidates with the following qualifications:Customer service experience in any industryStrong administrative office experienceVersatile computer skills and the ability to multi-taskProfessional phone demeanor in a fast-paced environmentTyping speed of 45 wpm; 55+ wpm preferredThe following qualifications are preferred:Legal knowledge; unlawful detainer experience a plusCase management and property managementSchedule:Position is full-time at 40 hours/week. Our business hours are 8:30am-5:30pm Monday-Thursday, 8:30am-5:00pm Friday.We currently offer a hybrid work model for select positions within the Firm. New hire employees who are offered a hybrid schedule will complete their onboarding and training in-office as deemed necessary for the position by the firm before transitioning to a hybrid schedule, subject to approval by their supervisor.Why Work for Us?Our firm offers a rewarding work environment that values a work-life balance and fosters a culture of professional growth and opportunities. We provide a comprehensive compensation package that includes medical, dental, vision, life, and disability insurance, 401(k), paid vacation, and sick time.What employees are saying about working with us:“The people, atmosphere, culture, and work/life balance are great.”“I always feel included, respected, and a part of the team.”“I have been given so many opportunities to grow and have learned so much.”Application Process:Candidates who meet the criteria for the position will be contacted for the next step in the hiring process. Interviews are currently being conducted by phone or video with possible in-person interviews for finalist candidates.We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.