Case Manager

Pond Lehocky Giordano Inc.; Pittsburgh (Allegheny County); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Collaborative team environment

Competitive compensation and benefits

Descripción de la vacante

Pond Lehocky Giordano Inc. is seeking a detail-oriented Case Status Manager to join our Pittsburgh, PA team. The role focuses on monitoring case progress, maintaining records, coordinating with attorneys and staff, and ensuring timely client updates in a fast-paced workers’ compensation and disability law environment.

The ideal candidate will be highly organized, proactive, and able to manage multiple cases while upholding strict confidentiality and accuracy in the firm’s case management system.

Formación

• Previous experience in a legal, case management, administrative, or client service role preferred.
• Experience in workers’ compensation or personal injury law is a plus.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple cases, prioritize deadlines, and follow through on tasks.
• Proficiency with Microsoft Office and electronic case management systems.
• Strong problem-solving skills to identify issues before delays.
• Professional, empathetic client communication approach.
• Ability to work collaboratively across teams in a fast-paced environment.

Responsabilidades

• Monitor case progress and ensure files remain current and accurate.
• Review case records to identify outstanding documents, pending actions, and potential delays.
• Coordinate with attorneys, paralegals, and team members to obtain updates and move cases forward.
• Communicate with clients regarding case status, outstanding information, and next steps.
• Track important deadlines, appointments, hearings, and case milestones.
• Follow up with insurance companies, medical providers, and other parties to obtain information.
• Maintain accurate documentation of case updates and communications in the firm’s case management system.
• Escalate issues to appropriate team members as needed.
• Assist with workflow management to ensure cases progress efficiently through each stage of the legal process.
• Prepare status reports and provide updates to attorneys and leadership.

Conocimientos

Organizational skills

Communication skills

Multitasking

MS Office

Problem-solving

Team collaboration

Client communication

Herramientas

Electronic case management systems

Descripción del empleo

Pond Lehocky Giordano is a leading workers’ compensation and Social Security disability law firm dedicated to advocating for injured workers and individuals with disabilities. Our team is committed to providing exceptional legal representation and client service while helping clients navigate complex legal processes.

Position Overview

Pond Lehocky Giordano is seeking an organized, detail-oriented Case Status Manager to join our team in Pittsburgh, Pennsylvania. This individual will be responsible for monitoring case progress, maintaining accurate case records, coordinating with attorneys and support staff, and ensuring timely communication regarding case developments. The ideal candidate is proactive, highly organized, and comfortable managing multiple cases in a fast-paced legal environment.

Responsibilities

• Monitor case progress and ensure case files remain current and accurate.
• Review case records to identify outstanding documents, pending actions, and potential delays.
• Coordinate with attorneys, paralegals, and other team members to obtain updates and move cases forward.
• Communicate with clients regarding case status, outstanding information, and next steps.
• Track important deadlines, appointments, hearings, and case milestones.
• Follow up with insurance companies, medical providers, and other relevant parties to obtain necessary information.
• Maintain accurate documentation of case updates and communications in the firm’s case management system.
• Identify cases requiring additional attention and escalat**e** issues to the appropriate team members.
• Assist with workflow management to ensure cases progress efficiently through each stage of the legal process.
• Prepare status reports and provide updates to attorneys and leadership as needed.
• Ensure client information and case documentation are handled confidentially and in accordance with firm procedures.

Qualifications

• Previous experience in a legal, case management, administrative, or client service role preferred.
• Experience in workers’ compensation or personal injury law is a plus.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple cases, prioritize competing deadlines, and follow through on outstanding tasks.
• Proficiency with Microsoft Office and electronic case management systems.
• Strong problem-solving skills and the ability to identify issues before they cause delays.
• Professional, empathetic approach to client communication.
• Ability to work collaboratively across teams in a fast-paced environment.

What We Offer

• The opportunity to join an established and growing law firm.
• A collaborative, team-oriented work environment.
• The opportunity to contribute to efficient case management and positive client outcomes.
• Competitive compensation and benefits.

Location

This position is based in Pittsburgh, Pennsylvania.