Case Manager

The Nunez Law Firm; Orlando (FL); On-site; Full time

Job summary

A growing personal injury firm in Orlando seeks a compassionate and detail-oriented Case Manager to support clients through challenging times. This full-time position involves managing cases from intake to resolution, ensuring accuracy and timely communication with all parties involved. Join a high-performing team dedicated to making a difference in the community.

Benefits

Competitive pay

Performance-based bonus structure

100% employer-paid health insurance

Simple IRA with 3% firm contribution

Paid time off and holidays

Clear advancement path

Qualifications

• 2+ years of experience as a Case Manager at a personal injury firm.
• Accountable, reliable, and thrives under pressure.
• Bilingual in Haitian Creole, Russian, or Spanish is a plus.

Responsibilities

• Manage a high-volume caseload of personal injury cases.
• Draft and send demands and settlement documents.
• Communicate with clients, medical providers, and insurance adjusters.

Skills

Organizational skills

Communication

Detail-oriented

Tools

Microsoft Office

Case management software

Job description

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Leader | Lifelong Learner | Volunteer | Legal & Business Professional

Are you an experienced Case Manager who’s passionate about helping others and making a real difference in your community? Join a growing personal injury firm where your work truly matters. We’re looking for a compassionate, detail-oriented Case Manager to support clients through some of life’s toughest moments and help deliver real results. If you take pride in your work and want to be part of a high-performing, people-first team, we’d love to hear from you.

What You’ll Do:

As a Case Manager, you’ll be the driving force behind case progress from intake to resolution, supporting clients and attorneys with compassion, clarity, and consistency. Your responsibilities will include:

• Managing a high-volume caseload of pre-suit and litigation personal injury cases
• Drafting and sending demands and settlement documents
• Ordering and reviewing medical records and bills
• Communicating with clients, medical providers, and insurance adjusters
• Updating tasks, notes, and documentation in the case management system
• Ensuring all files are accurate, complete, and moving toward resolution

What We’re Looking For:

We’re searching for someone who:

• Has 2+ years of experience as a Case Manager at a personal injury firm (required)
• Is accountable and reliable
• Is highly organized, focused, and thrives under pressure
• Knows Microsoft Office and is comfortable navigating case management software (knowledge of Filevine is a plus!)
• Speaks clearly and confidently with clients and professionals

Bonus points: Is bilingual in Haitian Creole, Russian, or Spanish

Why You’ll Love It Here:

• Competitive pay: $23–$25/hour to start, depending on experience
• Performance-based bonus structure
• 100% employer-paid health insurance with options for dental and vision
• Simple IRA with 3% firm contribution after 90 days
• Paid time off and holidays
• Clear advancement path through our internal Case Manager Tier System
• A collaborative, high-achieving team that takes pride in results
• Stability, support, and systems that help you succeed

Schedule & Location:

• Full-time, in-person role
• Monday to Friday | 8:30 AM–5:00 PM or 9:00 AM–5:30 PM
• This is NOT a remote position

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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