CASE MANAGER

KidsPeace; Orefield (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

Tuition & Loan Forgiveness

Medical/Dental/Vision

Pet Insurance

Culture & Teamwork

Job summary

KidsPeace seeks a Case Manager, Residential to coordinate tasks, documentation, and communication for clients from pre-admission to discharge.

The role ensures accurate intake, comprehensive treatment planning, and strong family involvement while managing Medicaid/MCO processes and timely updates.

Join a mission-driven team with competitive pay, robust benefits, and a culture of compassion and collaboration at KidsPeace.

Qualifications

• High School graduate or equivalent required; Bachelor's Degree in related field preferred.
• Previous experience working with children preferred.
• Demonstrate written organizational and time management skills required.
• Must possess a valid Driver's License.

Responsibilities

• Create client master chart and summary sheet at admission; coordinate with family and caseworker and provide information.
• Notify current providers within 24 business hours of admission; respond to requests within 48 business hours.
• Schedule and document case conferences, discharge planning, and all involved participants; distribute treatment plans to attendees.
• Track authorization dates and ensure timely reauthorization packets submitted to MCOs.
• Perform level one chart audits weekly and report results to leadership.
• Ensure Release of Information data and forms are accurate and up-to-date.
• Track annual psychiatric evaluations and biopsychosocials and notify personnel of needs.
• On discharge date, meet with client and guardian to share and sign documents.

Skills

Written organizational skills

Time management

Experience with children

Driver's license

Education

High School diploma or equivalent

Bachelor's degree in related field preferred

Job description

KidsPeace is a private charity dedicated to supporting the behavioral and mental health needs of children, families, and communities. Since 1882, we have offered psychiatric hospital services, residential treatment programs, accredited educational services, and foster care programs. Our team works in an environment defined by compassion, creativity, collaboration, and a commitment to delivering hope and healing.

KidsPeace is a private charity dedicated to supporting the behavioral and mental health needs of children, families, and communities. Since 1882, we have offered psychiatric hospital services, residential treatment programs, accredited educational services, and foster care programs. Our team works in an environment defined by compassion, creativity, collaboration, and a commitment to delivering hope and healing.

Position Overview

The Case Manager, Residential is responsible for the coordination and completion of all tasks, documentation and communication relevant to the provision of case management support service for clients beginning with pre-admission and ending with discharge.

Job Duties

• Upon admission, create client master chart and summary sheet; meet with family and caseworker as necessary and provide applicable information including handbook; review admission demographics and other pertinent information with family and casework to insure accuracy; retrieve any documents not presented to admissions department; take required photograph of client
• Notify all current providers of admission within twenty-four (24) business hours of admission; respond to all customer requests within forty-eight (48) business hours
• Schedule all necessary meetings including all case conferences, "red flag" meetings, ITT, reauthorization, CASSP and Discharge Planning and ensure that all necessary participants are invited. Attend when required and assure all attendees at meetings are properly documented, as well as those not in attendance. Document and distribute completed treatment plans to all invitees and attendees. Notify Aftercare Specialist of changes in discharge plan and/or projected date of discharge
• Track last date of authorization by MCO and date reauthorization packet needs to be sent to MCO to insure uninterrupted authorizations. Insure reauthorization packet is completed and returned to MCO within specified time frames
• Complete "level one" audits on at least two charts weekly and submit results to all applicable personnel and leadership. Complete chart audits on all designated clients prior to being reviewed by outside auditors
• Ensure that Release of Information data and forms are accurate and up-to-date
• Track annual psychiatric evaluations and biopsychosocials and report the need to complete to applicable personnel
• On date of discharge, meet with client and parent/guardian and ensure that all applicable documents and information are shared and signed

What We Offer

• Competitive Compensation
• Generous PTO
• Tuition Assistance & Student Loan Forgiveness Programs
• Comprehensive Benefits – Medical, dental, vision, and even pet insurance
• Supportive Culture – A team environment built on collaboration, respect, and compassion

Qualifications

• High School graduate or equivalent required; Bachelor's Degree in related field preferred
• Previous experience working with children preferred
• Demonstrate written organizational and time management skills required
• Must possess a valid Driver's License