CASE MANAGER

Resources for Human Development; Norristown (Montgomery County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

DailyPay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Resources for Human Development in Norristown, PA is seeking a dedicated Case Manager to coordinate care, maintain treatment plans, and support youth through a collaborative, treatment-focused approach. This full-time role offers training, growth opportunities, and a supportive team.

You’ll work with clinicians, families, and providers to ensure access to services, maintain accurate records, and help youth achieve positive outcomes with compassionate, person-centered care.

Qualifications

• High School Diploma or equivalent.
• Strong written and verbal communication skills.
• Ability to maintain accurate documentation and electronic records.
• Strong critical thinking and problem-solving abilities.
• Ability to complete required trainings and certifications, including CPR/First Aid, Medication Administration, Crisis Intervention, Trauma-Informed Care, HIPAA, Mandated Reporting.

Responsibilities

• Coordinate medical care and treatment services for youth in care.
• Maintain medical records and ensure compliance with regulatory requirements.
• Schedule and coordinate routine, specialty, psychiatric, and follow-up appointments.
• Assist with transportation to medical appointments as needed.
• Monitor medication administration and complete weekly medication counts.
• Train staff in medication administration, CPR, and First Aid procedures.
• Communicate medical updates and treatment information with parents, guardians, providers, and treatment team members.
• Collaborate closely with clinicians, direct care staff, families, and community partners to support positive outcomes.
• Maintain accurate documentation and electronic records.
• Assist with program operations and provide support coverage when necessary.
• Support quality care initiatives and contribute to overall program success.
• Perform additional duties as assigned.

Skills

Compassionate

Organized

Dependable

Strong Communicator

Team-Oriented

Detail-Oriented

Critical Thinker

Professional

Passionate About Helping Youth and Fam

Education

High School Diploma or equivalent

Job description

Case Manager

Make an Impact Every Day to Shape Futures

Norristown, PA

Full-Time

DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and successful life. We're seeking compassionate, dedicated professionals who are looking for more than a paycheck. We're looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping youth and families succeed.

As a Case Manager, you'll play a vital role in coordinating care, maintaining treatment plans, and supporting youth through a collaborative, treatment-focused approach. Whether you're beginning your career or bringing previous human services experience, you'll receive the support, training, and opportunities needed to grow while making a meaningful difference every day.

About Resources for Human Development

For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping children, adolescents, and families achieve greater stability, confidence, and success while promoting dignity, respect, and positive outcomes.

Every day, our team members make a meaningful impact by supporting youth in reaching their goals and building brighter futures.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay - Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Collaborative, multidisciplinary team environment
• Ongoing professional development and training opportunities
• Comprehensive onboarding and required certifications
• Hands-on experience in behavioral health and case management
• Continued education and annual training opportunities
• Supportive leadership invested in your success
• Opportunities for career advancement

Meaningful Work That Matters

• Advocate for adolescents and families
• Coordinate services that promote stability and success
• Help youth achieve treatment goals and positive outcomes
• Build meaningful relationships with youth, families, and providers
• Make a lasting impact through compassionate, person-centered care

What You’ll Do

• Coordinate medical care and treatment services for youth in care
• Maintain medical records and ensure compliance with regulatory requirements
• Schedule and coordinate routine, specialty, psychiatric, and follow-up appointments
• Assist with transportation to medical appointments as needed
• Monitor medication administration and complete weekly medication counts
• Train staff in medication administration, CPR, and First Aid procedures
• Communicate medical updates and treatment information with parents, guardians, providers, and treatment team members
• Collaborate closely with clinicians, direct care staff, families, and community partners to support positive outcomes
• Maintain accurate documentation and electronic records
• Assist with program operations and provide support coverage when necessary
• Support quality care initiatives and contribute to overall program success
• Perform additional duties as assigned

Who We’re Looking For

• Compassionate
• Organized
• Dependable
• Strong Communicator
• Team-Oriented
• Detail-Oriented
• Critical Thinker
• Professional
• Passionate About Helping Youth and Families

Qualifications

• High School Diploma or equivalent
• Strong written and verbal communication skills
• Ability to maintain accurate documentation and electronic records
• Strong critical thinking and problem-solving abilities
• Ability to complete required trainings and certifications, including:
  • CPR/First Aid
  • Medication Administration
  • Crisis Intervention
  • Trauma-Informed Care
  • HIPAA
  • Mandated Reporting
  • Other agency-required trainings

Preferred

• Previous experience in behavioral health, human services, case management, or residential care settings
• Experience working with adolescents and families

Schedule

• Full-Time
• Monday-Friday

Physical Requirements (If Applicable)

• Ability to lift up to 25 pounds
• Ability to stand, walk, bend, and assist youth as needed
• Ability to perform essential job functions with or without reasonable accommodation

About Our Organization

Resources for Human Development is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.